Product Quality Specialist

Job Description:

Staffmark Workforce Solutions offers this exciting contract opportunity at a global leader in electronics, mobile devices, and appliances located in Plano, TX.

Product Quality Specialist

Schedule: Fully on-site, Monday - Friday 8:00 AM to 5:00 PM (hours may vary)

Top Skills:

• Proficient in Microsoft Office (Excel, Word, PowerPoint)
• Root cause analysis
• Exceptional presentation, written, and verbal communication skills

Responsibilities:

• Analyze, evaluate, and test various Home Appliance Product Categories' top symptoms and issues, identify root causes and corrective actions with internal teams, HQ, and Factories.
• KPI analysis and monitoring.
• Review VOC/escalations received from the field.
• Additional tasks as needed.

Requirements:

• Bachelor's degree in a related field required. MBA or other related advanced degree preferred.
• 2-4 years of HA experience w/ in-home service experience & Home appliance product management, development, or related field.
• Strong understanding of product development or management process and experience with home appliance-related field (3-5 2-4years).
• Understanding of manufacturing, engineering, and product design.
• Experience with quality analysis, product testing, and validation.
• Proficient w/ Excel, PPT, & computer savvy.
• Ability to manage multiple projects and priorities in a fast-paced environment.

Preferred Skills:

• Proficient in Microsoft Office Word, Excel, and PowerPoint.
• Ability to deep dive to perform root cause analysis.
• Exceptional presentation, written, and verbal communication skills.
• Ability to analyze costs related to manufacturing, labor, and materials.
• Ability to accurately document and record customer/client information.
• Knowledge of applicable laws and regulations related to shipping and production.
• Previous experience with computer applications, such as Microsoft Word and Excel.

Staffmark talent working with this client receive competitive compensation and a great benefits package!

Employee Benefits Include:

• Medical
• Dental
• Vision
• 401k
• Paid Time Off + More!

Click "Apply Now" to get started!

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.