Product Performance Laboratory Technician

Your work will play a critical role in identifying product issues, supporting quality investigations, and improving overall product performance. We are seeking a detail-oriented and technically skilled Product Performance Laboratory Technician to support our Product Performance Team.

100% On Site Position

Lab experience required
We are seeking a detail-oriented and technically skilled Product Performance Laboratory Technician to support our Product Performance Team. In this role, you will perform testing and analysis on capital equipment components returned from the field due to customer complaints. Your work will play a critical role in identifying product issues, supporting quality investigations, and improving overall product performance.

Key Responsibilities
Perform routine physical, chemical, and functional testing on returned capital equipment components
Diagnose product issues using laboratory equipment such as multimeters and electronic testing tools
Conduct troubleshooting and evaluation of computers and electronic components
Analyze and document test results clearly to support product performance and quality investigations
Maintain accurate records of testing procedures, findings, and conclusions
Follow established lab protocols and safety procedures

Qualifications
High School Diploma or equivalent
Familiarity with laboratory tools and diagnostic equipment (e.g., multimeters)
Strong analytical and problem-solving skills
Excellent attention to detail and documentation skills

Preferred Qualifications
Previous experience working in a laboratory or product testing environment
Knowledge of basic electrical or electronic systems
Familiarity with quality or failure analysis processes