Product Owner

JOB TITLE: Product Owner

FLSA STATUS: Exempt

SUPERVISORY RESPONSIBILITIES: No

JOB LOCATION: Remote

TRAVEL: 15-20%

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Define goals and create a vision for development projects.
• Act as a primary liaison by communicating with stakeholders, including customers, business managers, and the development team to make sure the goals are clear and the vision is aligned with business objectives.
• Manage backlog items and prioritize them based on the overall strategy and business objectives.
• Map out project dependencies with the project coordinator to inform the necessary sequence of development.
• Prioritize projects and the needs of the stakeholders on the basis of scope, budget and time.
• Understand and anticipate the client's needs to more effectively manage the development process.
• Oversee the development of the product once vision, strategy, and product priorities are set through all phases including planning, refinement, review and sprint.

MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE):

• Four (4) years related or software support experience
• Associate's Degree or higher or 4+ years of experience in software support
• Must have strong troubleshooting skills
• Must have strong verbal and written communication skills
• Must be a self-starter with the ability to multi-task, manage workload, take accountability and deliver results to meet competing priorities
• Ability to demonstrate leadership and initiative with a positive attitude
• Ability to prioritize workload and manage multiple responsibilities effectively

PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE):

• Bachelor's Degree in Information Systems or related
• 2+ years of management experience
• 2+ years of project management experience