Job Title: Product Owner / Commercial Insurance Product Manager
Location: Hartford / Stamford, CT
Work Model: Hybrid
Experience: 10+ Years
Industry: Commercial Property & Casualty (P&C) Insurance
Position Summary
We are seeking an experienced Product Owner with strong Guidewire experience and Commercial Property & Casualty (P&C) insurance domain knowledge to drive product strategy, development, and implementation initiatives. The ideal candidate will have a strong understanding of commercial insurance products, product lifecycle management, and Guidewire or similar Commercial Off-the-Shelf (COTS) insurance platforms.
The Product Owner will collaborate with business stakeholders, underwriting, actuarial, claims, technology, and distribution teams to define product requirements, prioritize the product backlog, and deliver solutions aligned with business goals, regulatory requirements, and customer needs.
Key Responsibilities
Product Strategy & Ownership
- Define and maintain the product vision, strategy, and roadmap for commercial insurance products.
- Translate business needs into clear product requirements, user stories, and acceptance criteria.
- Prioritize and manage the product backlog based on business value, customer needs, and technical dependencies.
- Work closely with business and technology teams to ensure successful product delivery.
Guidewire Implementation & Delivery
- Support Guidewire implementation, configuration, enhancement, and integration initiatives.
- Collaborate with technical teams working on Guidewire InsuranceSuite, including PolicyCenter, BillingCenter, and ClaimCenter.
- Ensure product features align with commercial insurance workflows, underwriting processes, and policy administration requirements.
- Participate in sprint planning, backlog refinement, sprint reviews, and user acceptance testing (UAT).
Commercial Insurance Product Management
- Manage the product lifecycle, including product development, launch, enhancement, and retirement.
- Support commercial insurance lines such as General Liability, Commercial Property, Workers' Compensation, Commercial Auto, Professional Liability, and Package Products.
- Analyze market trends, customer feedback, underwriting performance, and competitive offerings.
- Identify opportunities to improve product performance, customer experience, and operational efficiency.
Stakeholder Collaboration
- Act as the primary liaison between business stakeholders and technology teams.
- Partner with underwriting, actuarial, claims, operations, compliance, and distribution teams.
- Facilitate requirement-gathering sessions and communicate product priorities to stakeholders.
- Support product demonstrations, training, release planning, and change management.
Regulatory Compliance & Performance
- Ensure product requirements align with state insurance regulations and compliance standards.
- Collaborate with actuarial and compliance teams on pricing, rate filings, policy forms, and endorsements.
- Monitor product performance using metrics such as premium growth, loss ratio, retention, and profitability.
- Use data-driven insights to recommend product improvements and business strategies.
Required Qualifications
- 5 10+ years of experience in Product Ownership, Product Management, Business Analysis, or a related role within the insurance industry.
- Mandatory experience in Commercial Property & Casualty (P&C) insurance.
- Strong hands-on experience with Guidewire platforms, preferably PolicyCenter, BillingCenter, or ClaimCenter.
- Experience with Guidewire implementation, configuration, upgrades, or enhancement projects.
- Proven experience gathering requirements, writing user stories, defining acceptance criteria, and managing product backlogs.
- Strong understanding of commercial insurance products, underwriting processes, policy administration, and claims workflows.
- Experience working in Agile/Scrum environments.
- Excellent stakeholder management, communication, and analytical skills.
- Ability to work in a hybrid model in Hartford or Stamford, Connecticut.
Preferred Qualifications
- Experience with Guidewire InsuranceSuite implementations or modernization initiatives.
- Knowledge of commercial insurance pricing, underwriting, rating, and regulatory compliance.
- Familiarity with Agile tools such as Jira and Confluence.
- Experience with data analytics and reporting tools such as Excel, Tableau, Power BI, or SQL.
- Certifications such as CPCU, CSPO, PSPO, ARM, or AINS are a plus.
Key Skills
- Guidewire InsuranceSuite
- Commercial Property & Casualty (P&C) Insurance
- Product Ownership & Product Roadmap
- PolicyCenter / BillingCenter / ClaimCenter
- Agile / Scrum Methodology
- Product Backlog Management
- User Stories & Acceptance Criteria
- Requirements Gathering & Business Analysis
- Underwriting & Policy Administration
- Stakeholder Management
- UAT & Release Management
- Regulatory Compliance & Insurance Product Lifecycle
Apply here Jayakumar@kovantech.com