Product Onboarding Specialist

Position Overview

Follett Higher Education is a leading educational service provider and omnichannel retailer that provides students, faculty and staff, parents, and fans with the course materials, learning tools, and retail services needed to successfully support the collegiate journey. Follett Higher Education supports over 6 million students through its 1,100 physical and 1,750 eCommerce campus stores across North America.

The Product Onboarding Specialist supports General Merchandise Sourcing and Planning teams, onboarding products and placing purchase orders.

Responsibilities

• Partners with the GM Sourcing team to onboard products via the Product Information Management System (PIM) and ensure SKUs are created for PO entry.
• Prepare and edit purchase orders in the Merchandise Management System (MMS). Resolve issues related to fulfilling orders and follow up on order status.
• Monitors and edits the Early Deadline Calendar as needed, ensuring deadlines are met and all orders have been submitted. Provide the PO list to the Sourcing team for vendor verification.
• Maintain vendor and product information in PIM.
• Assist GM Buyers in creating load sheets when needed.