Product Manager - Tech, SMGS Ops - Sales Planning & Policy

Do you want to be part of an innovative and rapidly growing business? Are you looking for a role with ownership and the ability to work across global teams to launch a product?

AWS's Sales Planning & Compensation (SPC) team provides the data, technology, products, tools, and processes to support the rapidly growing world-wide AWS Sales organization. This includes finding inventive ways to scale the business and drive revenue impacting initiatives which will be critical for AWS to continue its incredible growth.

The SPC team is looking for a results-driven, customer-focused, and innovative Product Manager to work directly a team of engineers to develop products and solutions that allow the entire AWS Sales team go to market and grow revenue.

You will lead key work streams such as strategic planning, roadmap development, stakeholder and customer engagement, business requirements management, leadership reviews, user testing, and launch strategy and execution. You will work directly with a talented team of cross-functional Engineering teams, Global Sales Operations, and other Application Owners across the WWRO organization. You will also be responsible for working with other teams across AWS to identify opportunities for collaboration and product integration. You will have the ability to lead these projects end to end. Our team is experimental, customer-obsessed, data-driven, and we have fun doing it!

Key job responsibilities

Collaborate with and influence key stakeholders from Global AWS Sales and Sales Operations teams and other System and Application teams across SPC. Lead document development for leadership reviews.

Define and management product roadmap.

Capture, document, and communicate business requirements.

Translate requirements into features and user stories. Ensure technical team understanding of requirements.

Manage technical build against business requirements.

Own project status updates to customers, stakeholders, and leadership.

Plan and conduct user testing.

Develop and execute launch plan (communications, training, user resources, etc.)

Drive change management and adoption of solution across AWS Sales and Sales Operations

Manage post-launch activities (user support, new feature development, etc.)

Establish KPIs, model performance metrics, identify analytical gaps, and improve performance and adoption of the platform.

Deep dive problems or opportunity areas and propose solutions to address.

Generate new ideas to drive improvement, efficiency and automation across AWS Sales that will enable AWS to scale and grow.

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.