Product Manager - New York, NY

As a smart, passionate, detail-oriented team player who loves interacting with a diverse set of people solving tough problems and challenging the status quo, this is an amazing opportunity to forge a new digital direction for a highly respected company that is deeply committed to reinventing itself. The individual in this role will be responsible for supporting the senior product owner in defining, building, and improving end-to-end account opening user journeys for a variety of new and existing products at *** / E*TRADE.

Title: Product Manager
Location: New York, NY
Duration: 12 months

Preference is mostly on-site, potentially a day or two hybrid
2 rounds of Zoom interviews
We are seeking someone to join our Digital Onboarding team at *** / ETrade, which drives and defines the digital, online and mobile customer experience for the ETrade account opening and onboarding process. Our user experiences are tailored to a wide-ranging set of products, including self-directed brokerage, retirement, banking, stock plan, syndicate, and more.
The individual in this role will be responsible for supporting the senior product owner in defining, building, and improving end-to-end account opening user journeys for a variety of new and existing products at *** / E*TRADE. The applicant should bring a foundational level of product management skills with key focus on providing a best-in-class end user experience, understanding the competitive landscape, and should have the ability to drive improvements and change using both quantitative and qualitative analysis. Experience working with “Agile” development methodologies is preferred. Partnership and collaboration with a variety of product and technology groups across *** will be key to success.
You will be a vital part of a dynamic team responsible for delivering the digital client-facing experience for all digital platforms, including *** Online/Mobile and E*TRADE. As a smart, passionate, detail-oriented team player who loves interacting with a diverse set of people solving tough problems and challenging the status quo, this is an amazing opportunity to forge a new digital direction for a highly respected company that is deeply committed to reinventing itself. Strong performing individuals will be supported in further professional development.
RESPONSIBILITIES
• Support Fleet and Product Owner with definition and prioritization of product roadmap, release planning, and development and communication of business requirements
• Identify and elaborate on critical user journeys, use cases, workflows, and business processes that align with the product vision/goals and address critical user and control needs
• Work closely with the technology team to assure effective communication of requirements and rapid delivery of key product releases
• Collaborate with key stakeholders from business, technology, UX, risk, cyber & fraud, communications, legal & compliance to elicit requirements
• Prepare presentations, user demos, and status updates
• Define and track KPIs and product/program adoption and usage metrics – evangelize for adoption
QUALIFICATIONS
• Bachelor’s degree is required
• 3-5 years of experience as software or digital product manager, business analyst or equivalent with experience working within an agile/scrum development process
• Keen intellect – ability to gather, analyze and synthesize a significant amount of information, and turn it into clear and actionable product requirements
• Self-starter with entrepreneurial drive and demonstrated ability to identify and solve critical problems and achieve stretch goals
• Experience collaborating with UI/UX designers and developers to deliver client-friendly products and user experiences