Product Manager

• Title: Product Manager - Customer MDM Platform (Reltio) & Customer API (Contract).
• Location: Madison, WI.

Key responsibilities:

• Own and evolve the product vision, roadmap, and backlog for the Customer MDM platform (Reltio) and related customer data products.
• Partner with stakeholders across business and technology to define customer master use cases (e.g., customer identity, golden record, hierarchy/relationships, data quality).
• Translate business objectives into clear product requirements, epics, user stories, and acceptance criteria.
• Drive prioritization decisions using value, risk, dependencies, and feasibility; communicate tradeoffs clearly.
• Enable and influence API-first customer data capabilities (defining API requirements, consumer needs, and integration patterns).
• Collaborate with data engineering, architecture, and delivery teams to support implementation, release planning, and iterative delivery (Agile).
• Establish and monitor key measures of success (adoption, data quality, match/merge performance, latency, availability, etc.).
• Partner with governance/privacy stakeholders to ensure appropriate handling of PII, consent/usage constraints, data retention, and access controls.
• Support change management by documenting capabilities, communicating releases, and enabling consumers of customer data products.

Required qualifications:

• 8-10 years of experience in Product Management (or closely related experience leading digital/data products end-to- end).
• Hands-on experience delivering products involving customer data (e.g., customer identity, master data, data quality, customer 360).
• Experience with data products, APIs, and platform-style product ownership.
• Familiarity with data governance practices and privacy/PlI considerations.
• Strong stakeholder management, communication, and ability to drive alignment across multiple teams.

Preferred qualifications:

• Experience in the insurance industry (or similarly regulated industry).
• Prior experience with Customer MDM platforms; Reltio experience is strongly preferred.
• Experience working in large-scale enterprise data ecosystems and integrating with downstream analytical/operational systems.