Title: Product Manager
Location: Orlando, FL (4/1 Hybrid)
Duration: 6+ month contract
Compensation: $80 - $85/hr
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.
What You'll Do
Product Ownership and Execution
- Contribute to and execute against the product roadmap by aligning business needs, Guest experience goals, operational requirements, and technical feasibility.
- Gather, document, and refine product requirements; define acceptance criteria; and maintain a prioritized backlog in partnership with business stakeholders and Engineering.
- Oversee the agile delivery of product enhancements from requirements through QA, release, and post launch evaluation.
- Monitor product health, system performance, and operational usage to ensure reliability and scalability in high volume restaurant environments.
- Define and track measurable outcomes related to Guest satisfaction, Cast efficiency, throughput, and operational performance.
- Analyze data, Guest feedback, and operational insights to identify trends, risks, and opportunities for continuous improvement.
- Partner with internal technology teams and external vendors to prioritize defect resolution and incremental enhancements.
Collaboration and Stakeholder Partnership
- Work closely with Engineering to understand system architecture, integration points, and technical constraints, ensuring solutions meet product objectives.
- Collaborate with Operations Integration, Site Operations, Marketing, Consumer Insights, Analytics, and Finance to ensure alignment and successful execution.
- Assist in estimating development effort, quantifying value, and supporting planning and funding discussions.
Team Contribution and Communication
- Communicate effectively through written documentation, presentations, and verbal updates to stakeholders across multiple levels of the organization, from individual contributors to executives.
- Support feature launches with go to market planning, user acceptance testing, training coordination, and stakeholder communications.
- Support other product managers and business partners through knowledge sharing and day-to-day collaboration.
Required Qualifications & Skills
- 4–6 years of experience in product management, digital, or technology focused roles.
- Demonstrated experience managing digital products through the full product lifecycle.
- Experience working in Agile development environments, including proficiency with tools such as JIRA and Confluence.
- Strong analytical and problem solving skills, with the ability to interpret complex data and translate insights into product decisions.
- Ability to collaborate effectively across cross functional teams in a matrixed organization.
- Strong written and verbal communication skills, including the ability to create clear documentation, present product updates, and inform stakeholders of current issues.
- Experience with live operations management, including production support, incident triage, release readiness, and post-launch monitoring for Guest and Cast digital products.
- Experience using AI productivity tools, including Claude, to improve product management workflows such as requirements analysis, backlog refinement, documentation, prototyping, stakeholder communication, and synthesis of operational insights.
Preferred Qualifications
- Passion for improving digital Guest experiences and restaurant operational outcomes.
- Experience with data and reporting tools (e.g., Tableau, Business Objects) is a plus.
- Experience supporting Food & Beverage, retail, or hospitality technology products is a plus.
Education
- Bachelor's degree in Business, Information Technology, Computer Science, or equivalent work experience.
About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other protected status. INSPYR Solutions complies with all applicable laws governing nondiscrimination in employment in every location in which the company has facilities.Applicants requiring reasonable accommodation during the application or interview process should contact HR@inspyrsolutions.com
for assistance.
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