Location: New York, NY - Hybrid role 3 days/week onsite.
Introduction
We are seeking a dynamic individual to drive the development and delivery of Agentic Commerce capabilities for our Card Members. The focus will be on the strategy and execution of the frameworks, features, and services that enable seamless, secure transactions across various channels. The role involves building a strong command of emerging agentic commerce protocols, existing card payments infrastructure, and new interaction models. Partnering closely with Engineering, Product, and cross-functional teams, this role will shape intuitive and delightful commerce journeys powered by AI agents.
Required Skills & Qualifications
- 5 years of experience in product development/management, or similar role.
- Experience with issuer payments including digital payments, fraud prevention, disputes, and payment processing.
- Enthusiasm for exceptional products and services, deep customer empathy, keen product intuition, and skilled at articulation of product functionality.
- Curiosity and hunger to know how things work and ability to use that knowledge to make connections and find opportunities with the tenacity to push innovation agenda inside a large company.
- Prior work experience at client or in client's Industry.
Applicants must be able to work directly for Artech on W2.
Preferred Skills & Qualifications
- Experience with LLMs/AI models.
- Understanding of tech and product development processes, with the ability to communicate with and influence both technical and non-technical partners.
- Ability to reconcile competing needs across customers, stakeholders, and partners, making effective decisions and gaining buy-in.
Day-to-Day Responsibilities
- Partner deeply with engineering teams to understand and develop a perspective on how to apply evolving technologies for AI agent-facilitated payments.
- Balance the needs of customers, internal stakeholders, leadership, and external partners while working with engineers and solutions architects to identify technical solutions.
- Partner closely with Fraud and Servicing to define strategies for fraud prevention, disputes management, and call or chat handling related to agentic transactions.
Company Benefits & Culture
- Opportunities for career growth and development.
- Collaborative and innovative work environment.
- Commitment to diversity and inclusion.
For immediate consideration please click APPLY to begin the screening process with Alex.