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Product Manager III, Technical, Seller Assistant

Amazon.com Inc

  • Seattle, WA
  • 3 days ago

    Highlights

    Amazon Seller Assistant team operates at the very frontier of agentic AI and agentic commerce - not as a research group, but as a team shipping production-grade, multi-agent systems used by millions of sellers worldwide. You will partner with top-tier scientists and engineers to launch production-grade agentic capabilities at Amazon"s scale - owning your problem space end-to-end, from a crisp customer insight to a shipped product that millions of sellers rely on.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    Amazon Seller Assistant is our flagship GenAI-first, multi-agent system that re-imagines Seller experience. Our vision is to provide each seller with a proactive, autonomous, agentic assistant that understands their business and helps them navigate the complexities of selling by anticipating their needs, surfacing insights, resolving issues, taking actions on their behalf, and helping them grow. Amazon Seller Assistant helps millions of sellers on Amazon serve billions of customers worldwide.

    We are seeking a Senior Product Manager to help define and build the next generation of Amazon Seller Assistant. You will partner with top-tier scientists and engineers to launch production-grade agentic capabilities at Amazon"s scale - owning your problem space end-to-end, from a crisp customer insight to a shipped product that millions of sellers rely on.

    Key job responsibilities

    Own the product vision, strategy, and roadmap for a key Seller Assistant capability area.

    • Define and ship agentic experiences - reasoning, planning, memory, context engineering - that solve hard seller problems at scale.
    • Partner with scientists and engineers to translate frontier AI research into production-grade features sellers trust and depend on.
    • Design rigorous evaluation frameworks - automated and human-in-the-loop - to measure agent quality, accuracy, and business impact.
    • Deep-dive into seller data, identify unmet needs, and write compelling PRFAQs that set the direction for your team.
    • Drive cross-functional alignment across science, engineering, UX, and business teams to deliver with speed and quality.

    A day in the life

    You start your morning reviewing customer feedback and usage metrics to identify patterns that inform your next set of priorities. By mid-morning, you are in a design review with your engineering and design partners, debating trade-offs on a new feature and refining acceptance criteria. After lunch, you draft a product requirements document for an upcoming initiative, then join a cross-functional sync with marketing and operations partners to align on a launch plan. Your afternoon wraps up with a stakeholder discussion where you present your roadmap recommendations and gather input to sharpen your strategy.

    About the team

    Amazon Seller Assistant team operates at the very frontier of agentic AI and agentic commerce - not as a research group, but as a team shipping production-grade, multi-agent systems used by millions of sellers worldwide. We move with the urgency of a startup and the resources of the world"s most customer-obsessed company, the latest breakthroughs in science and engineering into capabilities that sellers rely on every day.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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