Product Manager II

Job Title: Product Manager II
Location: Seattle, WA 98101
Duration: 3 Months
Job Type: Temporary Assignment
Work Type: Hybrid

Job Description:

About the Team:

• Store technology is one of Client's highest-priority investment areas, with strong, multi-year commitment across front and back of house.
• POS+ is the centerpiece of that effort a modern platform replacing a legacy system that went largely uninvested for nearly two decades.
• The team is lean, the scope is real, and the work has direct impact on how store associates serve customers every day.
• This engagement has a genuine path to full-time.
• As the team continues to grow, contractors who perform well are natural candidates for conversion.
• We'd want to have that conversation openly with the right person.

Position Summary:

• Client's POS+ team owns the Point of Sale platform powering Full Line Stores and Client Rack across thousands of registers nationwide.
• We're looking for a contract PDM 2 to join the Core Enablement squad, owning a defined Q4 roadmap focused on closing parity gaps with the legacy POS system and then turning immediately to the work of discovering and prioritizing what comes next.
• This is a high-ownership role from day one.
• You'll work directly with Engineering, UX, and Store Operations partners, drive delivery on active features, and build a defensible point of view on the backlog that lies beyond the current roadmap.
• The legacy POS gap is known to be larger than what's currently scoped.
• A big part of this job is figuring out what matters most and making the case for it.

What You'll Work On:

• Your Q4 feature roadmap is defined and ready for handoff.
• You'll own delivery of the following epics in partnership with your squad.

Prosthesis + HIPAA Compliance:

• Bring the Global Store Prosthesis transaction into POS+, ensuring HIPAA-billed service continues uninterrupted post-Global-Store retirement with no unnecessary PHI exposure.

Payment Orchestration Layer Store Transaction Workstream:

• Migrate store transactions to the Freedom Pay stack (FCC/Freeway/NEPP) ahead of the January 2027 pilot, moving off WorldPay/Verifone.

Prevent Employees from Processing Returns on Their Own Purchases:

• Introduce a real-time flag-and-hold control at the point of return, replacing after-the-fact Asset Protection review.

Register Idle Timeout:

• Reduce register idle sign-out time to cut fraud risk and correct commission attribution without disrupting in-flight transactions.

Lookup Return by CC, Identified Customer Path:

• Fix navigation between Return Lookup by CC and Customer Lookup via Client Card so associates consistently land on the correct flow, reducing return accommodations.

Future Roadmap Ownership:

• Beyond the current roadmap, you'll own the discovery work.
• Investigate the remaining legacy POS parity gap.
• Partner with Engineering and Store Operations to size and sequence what's next.
• Build a prioritized backlog for Q1 2027 and beyond.

Responsibilities:

• Own epic-level delivery end to end from problem framing through launch in partnership with Engineering, UX, and Store Operations.
• Maintain backlog health, sprint cadence, and delivery transparency for the Core Enablement squad.
• Proactively investigate uninvestigated areas of the legacy POS parity gap and build a sequenced, defensible prioritization.
• Communicate clearly with cross-functional partners and escalate blockers early.
• Represent squad work in planning forums and leadership updates.
• Navigate ambiguity with good judgment and a bias toward action.

Required Qualifications:

• 3+ years of product management experience, owning features end to end in an Agile squad model.
• Strong discovery skills comfortable investigating ambiguous problem spaces, talking to users and stakeholders, and building a prioritized backlog from incomplete information.
• Proven ability to work cross-functionally with Engineering and design partners.
• Clear, confident communicator written and verbal especially in technical contexts.
• Bachelor's degree in Business, Computer Science, or a related field, or equivalent professional experience.

Preferred Qualifications:

• Experience on a retail, POS, or internal platform product.
• Familiarity with payments or transaction processing systems.
• Comfort working in a fast-moving environment with a lean team and high ownership.