Product Manager, Fleet Safety Products

Amazon is seeking a Product Manager who will be part of a group that's defining and building fleet connected vehicle and safety technology capabilities supporting Amazon's current and future initiatives around fleet safety.

At Amazon we are building a world class last mile operation, significantly complimented by Delivery Service Partners (DSP). A DSP will hire and develop a team of high-performing drivers. The Last Mile team is hiring a Senior Product Manager to deploy strategic initiatives that integrate driver and vehicle safety reaching across all functions of this fast paced and growing organization.

Key job responsibilities

• Define, measure, and enforce critical program elements (e.g., KPIs, incident management, SLA enforcement, etc)
• Develop and implement a safety tech roadmap and global expansion plan
• Own vendor relationship(s) with safety technology partners
• Manage internal and external business reviews
• Establish program goals and track performance
• Solve complex, technical problems with simple, innovative, and practical solutions
• Communicate across teams and change management to ensure alignment of goals and tasks to ensure the overall success of the program
• Monitor key quality metrics, define and implement initiatives to drive product and process improvements
• Work within time constraints and deliver results to meet critical business needs
• Define, collect, and track metrics to drive continuous product improvements across connected safety technology.
• Collecting feedback from product users to build next generation safety tools
• Must be able to travel to occasional team offsites and to visit delivery stations as needed. ~10-15% per quarter

A day in the life

As the Product Manager, Fleet Safety, you will play an integral role within the Fleet Safety Products team by owning a critical safety technology product and vendor relationship. This role will bring to life new innovations for Amazon's last mile delivery fleet improving driver and vehicle safety.

We seek a leader who can manage a critical safety tech program with multiple stakeholders including Last Mile Delivery, Global Fleet & Products, Amazon Delivery Service Partner Program and Tech Teams, Connected Vehicle Tech teams, Operations, Finance and Legal.

You should have excellent business and communication skills to be able to work across countries and markets. You will be responsible for developing strategic relationships, build and execute on a product roadmap, and manage a critical vendor relationship to support Amazon's vehicle needs. You will be expected to engage with senior leaders, both externally and internally.

Amazon"s Global Fleet and Products team is responsible for managing and growing the network of professional contract organizations that power Amazon"s in-house last mile delivery service. Our partners work out of delivery stations across North America and are assigned delivery routes and packages 7 days a week that are delivered by their vans and drivers. While we continue to ensure that the appropriate vehicles are available for today"s customer deliveries, we are also in the midst of a historic transition of one of the world"s largest fleets into a highly electrified fleet. The team's mission is to provide the vehicles and services that enable Amazon to delight customers within our last mile operations.

About the team

The Last Mile Fleet Technology Products (FTP) team is responsible for a suite of products transforming last mile delivery safety and operational efficiency. Our mission is to leverage advanced technologies and analytics tools to build the world"s safest and most efficient fleet.