Product Manager, Experience Platform

Product Manager, Experience Platform

Austin, TX

Product - Product / Full-Time / Hybrid

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Everlywell is a digital health company pioneering the next generation of biomarker intelligence-combining AI-powered technology with human insight to deliver personalized, actionable health answers. We transform complex biomarker data into life-changing insights-seamlessly integrating advanced diagnostics, virtual care, and patient engagement to reshape how and where health happens.

Over the past decade, Everlywell has delivered close to 1 billion personalized health insights, transforming care for 60 million people and powering hundreds of enterprise partners. In 2025, an estimated 1 in 94 U.S. adults received an Everlywell test, solidifying our spot as the #1 at-home testing company in the country. Fueled by AI and built for scale, we're breaking down barriers, closing care gaps, and unlocking a more connected healthcare experience that is smarter, faster, and more personalized.

The Experience Platform is every screen users touch: checkout, results pages, member portal, and the experiences that drive conversion, retention, and engagement. This is high-velocity, high-impact work - conversion rate improvements directly drive revenue, and the experiences you build are core to what makes Everlywell valuable.

You'll own the experimentation program, ship weekly, and see your impact in the numbers. You'll be responsible for:

• Checkout and purchase flows - conversion is your north star
• Results experiences - where users understand and act on their health data
• Member portal - the home for returning users
• Experimentation - A/B testing, analysis, continuous optimization

Why this role is exciting:

• Direct revenue impact: small conversion wins = meaningful business outcomes
• High velocity: you'll ship improvements every week, not every quarter
• Craft matters: you'll partner closely with design to build experiences users love
• Scale: millions of users will interact with what you build

What success looks like in your first year:

• Own checkout conversion and demonstrate measurable improvement
• Run dozens of experiments with statistical rigor
• Ship a major results or member portal improvement
• Establish experimentation best practices the team adopts
• Build a strong partnership with engineering and design

What we are looking for:

• 4-5 years of product management experience
• Proven results improving conversion rates - bring the numbers
• Hands-on experience with A/B testing and experimentation (VWO, Optimizely, or similar)
• Strong design sensibility - you care about craft and user experience
• Experience with e-commerce, checkout, or transactional product flows
• Fluency with analytics tools (Mixpanel, Amplitude, GA, or similar)
• Clear communication and ability to write specs that engineers can build from

Even better if you have:

• Experience building for multiple customer segments or white-label contexts
• Healthcare or healthtech background
• Mobile web or responsive design experience
• Startup or scale-up experience where you shipped fast with limited resources

You'll thrive here if:

• You love moving numbers and obsess over conversion
• You care about details - the micro-interactions matter to you
• You ship fast but maintain quality
• You'd rather run an experiment than debate in a meeting
• You want direct ownership of revenue-impacting products

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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