Product Manager - Digital Experience

This role will own backlog management, requirements gathering, and roadmap execution while partnering with senior product leaders, UX, and engineering teams to deliver customer-focused digital solutions. Location : Philadelphia, PA (Hybrid on-site 1day/week) Seeking a Digital Product Manager to support the transformation of a digital Help & Support experience.

Duration: 6+ months 
Compensation: $60-80/hr W2 
Location: Philadelphia, PA (Hybrid on-site 1day/week)

Seeking a Digital Product Manager to support the transformation of a digital Help & Support experience. This role will own backlog management, requirements gathering, and roadmap execution while partnering with senior product leaders, UX, and engineering teams to deliver customer-focused digital solutions.

Requirements:

• 5+ years of Product Management or Product Owner experience
• 4+ years managing backlogs, requirements, user stories, and Agile product delivery processes
• Experience supporting customer-facing web or mobile applications
• Strong ability to translate business objectives into actionable product requirements
• Experience working closely with UX, Design, and Engineering teams

Responsibilities:

• Own backlog creation, grooming, prioritization, and requirements development for customer-facing digital experiences
• Partner with UX, Research, Engineering, Analytics, and Operations teams to deliver roadmap initiatives and feature enhancements
• Leverage customer feedback, research findings, and performance metrics to identify opportunities for continuous improvement

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