Product Manager (CRB)

Data Exchange Formats: Familiarity with the AAR CRB Data Exchange format, including 500-byte flat files or modern electronic equivalents, and the mechanics of transmitting billing data. As part of a cross-functional team, you will bridge the gap between market needs, competitor moves, technical feasibility, and business goals to develop products that deliver customer value and meet business objectives.

Job Title: Product Manager
Type: Direct Hire
Work Location: Onsite position in Raleigh, NC

Job Overview:

You will be the driving force behind the development, enhancement, and success of our SaaS products. As part of a cross-functional team, you will bridge the gap between market needs, competitor moves, technical feasibility, and business goals to develop products that deliver customer value and meet business objectives.

Essential Job Responsibilities:
 

• Product Strategy & Vision: Define and communicate a compelling product vision and strategy based on market trends, competitor moves, customer feedback, and business priorities. Develop a deep understanding of target customers and the freight rail ecosystem.
• Roadmap Planning: Create, maintain, and prioritize the product roadmap, balancing short-term goals and long-term strategy. Collaborate with stakeholders to ensure alignment across the organization.
• Customer-Centric Innovation: Gather and synthesize feedback from customers through interviews, observational studies, and prototyping.
• Go-to-Market & Launch: Develop positioning, pricing, and messaging to drive adoption and growth while meeting financial objectives.
• Market Research & Competitive Analysis: Monitor the competitive landscape and emerging technologies to ensure our products remain innovative and competitive.

Required Skills & Experience:
 

• Minimum of 5 years of relevant work experience in product management, consulting, market research, logistics, or a related field.
• Bachelor's degree in business administration or a related field, or equivalent related work experience.
• AAR Regulatory Expertise: Deep knowledge of AAR Field and Office Manuals, including a proven ability to translate complex Job Codes, Why Made Codes, and Condition Codes into software business logic.
• CRB Matrix Mastery: Comprehensive understanding of Car Repair Billing (CRB) systems, price matrices, and automated validation rules used to prevent billing errors and compliance rejections.
• Lifecycle Agility: Experience managing product lifecycles aligned with strict, recurring compliance timelines, specifically AAR's quarterly rule and pricing updates.
• Data Exchange Formats: Familiarity with the AAR CRB Data Exchange format, including 500-byte flat files or modern electronic equivalents, and the mechanics of transmitting billing data.
• Dispute & Audit Workflows: Functional understanding of rail industry exception-handling and dispute-resolution workflows, such as Counterbilling Authorities (CBAs) and repair-history auditing.
• Technical knowledge of software development and related technologies.
• Strong quantitative and qualitative analysis skills, with the ability to use data to inform product decisions.
• Passion for understanding customer problems and enthusiasm for crafting exceptional user experiences.

Big Bonus Points if you Have:
 

• Agile/Scrum experience and/or certification.
• Experience with Design Thinking tools and methods

Job Requisition # 40366

A reasonable estimate of the Base Salary for this role is $135,000 - $160,000 per year. The disclosed pay range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.  The compensation decisions are dependent on the facts and circumstances of each case, such as skills and experience levels.


Meet APC

APC is a professional staffing and services organization focused on engaging people and positively impacting lives. As “Professionals serving Professionals”®, we take pride in providing our employees and contractors with the highest level of customer service and support.
APC is committed to creating a diverse work environment and is proud to be an Equal Opportunity Employer.  All qualified candidates will receive consideration without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetics, or veteran status.
 

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