Product Manager Contractor

We are seeking a Product Manager Contractor to support the evolution of Card Design Services, a portfolio of platforms and services that enable card design review, approval, creation, and management across global ecosystem. The Product Manager will work closely with global business stakeholders, engineering teams, operations, brand management, regional teams, and external partners to support the modernization and expansion of.

Job Title: Product Manager Contractor
Location: Austin, TX / San Francisco, CA
Duration: 11 months

Position Summary
We are seeking a Product Manager Contractor to support the evolution of Card Design Services, a portfolio of platforms and services that enable card design review, approval, creation, and management across global ecosystem.
The role will support the product strategy, roadmap execution, stakeholder engagement, business requirements, and delivery coordination for key capabilities including:
Brand Management & Approval System (BMAS).
AI Card Review & Approval
AI Card Design
Card Design Hub
API and Client Integration Initiatives
Card Design Operations and Related Services
The Product Manager will work closely with global business stakeholders, engineering teams, operations, brand management, regional teams, and external partners to support the modernization and expansion of .'s card design ecosystem.

Key Responsibilities
Product Strategy & Roadmap

• Support the development and execution of the Card Design Services product roadmap.
• Translate business objectives into product requirements, priorities, and delivery plans.
• Identify opportunities to improve operational efficiency, client experience, compliance, and revenue generation.
• Contribute to business cases, product vision documents, and executive updates.
• Maintain and prioritize product backlogs aligned with strategic objectives.

Product Delivery & Execution

• Lead requirements gathering, user story development, and acceptance criteria definition.
• Partner with engineering teams throughout the product development lifecycle.
• Coordinate testing, UAT activities, release planning, and production rollout activities.
• Track delivery progress, risks, dependencies, and mitigation plans.
• Support agile ceremonies and product governance processes.

BMAS Modernization

• Drive enhancements to BMAS capabilities, workflows, integrations, and user experience.
• Partner with operational teams to identify pain points and improvement opportunities.
• Help define future-state capabilities that improve scalability and compliance.

AI Review & Approval

• Support the expansion of AI-powered card review and approval capabilities.
• Gather reviewer, regional, and operational feedback to drive product improvements.
• Help define analytics, reporting, governance, and human-in-the-loop processes.
• Support AI feature rollout planning and adoption initiatives.

Card Design Hub & AI Card Design

• Support the evolution of Card Design Hub as a unified platform for card design services.
• Coordinate business readiness activities for new capabilities.
• Support future AI-powered design experiences and commercialization opportunities.

Stakeholder Management

• Partner with global and regional stakeholders across Business, Technology, Operations, Brand, Risk, Compliance, and Legal teams.
• Facilitate workshops, requirements sessions, design reviews, and product demonstrations.
• Prepare executive presentations, status updates, roadmaps, and business communications.
• Build alignment across multiple stakeholder groups and delivery teams.

Analytics & Operational Excellence

• Define success metrics and product KPIs.
• Monitor adoption, operational performance, service levels, and user feedback.
• Support issue management, incident reviews, and continuous improvement initiatives.
• Provide reporting and insights to product leadership.