Product Manager - Applicant Security

Hiring is a critical front door to the firm-and protecting it requires product leadership that is as strategic as it is execution-oriented. As a Senior Product Manager for Applicant Security, you will own the product strategy, roadmap, and delivery of capabilities that detect, deter, and respond to threats (e.g., identity fraud, resume fraud, bot activity and other abuse patterns). You are an integral part of the Talent Acquisition product team and will partner closely with engineering, data science, cybersecurity, legal, HR, and third-party vendors to define outcomes, align priorities, and deliver solutions that scale across the enterprise. You will balance risk reduction with candidate experience, using data and clear metrics to drive measurable impact. This is a highly visible role operating in a complex, matrixed environment, requiring comfort with ambiguity, strong judgment, and a bias for action. This is an opportunity to drive transformation on a large scale and make a meaningful impact across one of the largest financial institutions in the world.

Job Responsibilities

• Shape the product strategy, build roadmaps, and own execution for Applicant Security, ensuring alignment to strategic goals
• Collaborate with cross-functional teams to gather requirements, lead discovery efforts, scope, test, configure and deliver solutions and features that are impactful to the customer
• Define metrics, set objectives, key results (OKRs), and outcomes to measure product success
• Use data and customer feedback to perform analyses that inform product decisions, size opportunity, impact, and reach, and drive continuous improvement
• Write product requirement documents, and collaborate with tech teams and vendors to set milestones, breakdown steps, and write Jira epics and stories
• Ensure data privacy and compliance standards are met across integrations and applications
• Manage backlog prioritization, release planning, and delivery of features that drive impact for the customer
• Communicates product vision, strategy, and progress to stakeholders at all levels of the organization
• Lead evaluation, selection, onboarding, and ongoing management of third-party security and verification vendors, contributing to due diligence and commercial negotiations
• Communicate product vision, trade-offs, progress, and performance to stakeholders at all levels, including senior leadership

Required Qualifications, Capabilities, and Skills

• 5+ years of product management experience (or equivalent expertise) in identity, fraud, cybersecurity, risk, trust & safety, or regulated workflows;
• Strong knowledge of the software development lifecycle, agile methodologies and tools (e.g. Jira), and product discovery/delivery practices
• Excellent communication and interpersonal skills, with the ability to influence and collaborate with cross-functional teams and leaders
• Passion for understanding the customer needs and delivering exceptional user experience, best-in-class products, systems, platforms, and tools
• Knowledge of APIs, batch, data stream, etc. to design and implement seamless integration with third-party platforms, services, and various applications
• Ability to adapt to the changing priorities and manage multiple goals simultaneously
• Demonstrated prior experience working in a highly matrixed, complex organization
• Experience working with sensitive data and partnering to meet privacy and compliance obligations

Preferred Qualifications, Capabilities, and Skills

• Experience implementing and/or leading the product development of AI technologies (ML, LLM, Agentic AI, etc.) to enabled detection, drift management, and human-in-the-loop decisioning
• Experience with cloud platforms (e.g., AWS) and modern observability/telemetry practices
• Customer-facing products (B2C) experience, SaaS, vendor, third-party solutions
• Familiarity with vendor contracting and governance (e.g., SOW/MSA, etc.)
• MBA or advanced degree
• Ability to stay current with advancements in AI technologies and industry best practices
• Talent Acquisition/ATS domain experience is a plus

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans