Product Information and Label Specialist

Pay Range: $65.00hr - $70.00hr

Job Overview:

The Global Labeling group designs, develops, and supports product labeling for the full lifecycle of the organization's products. This position is within Global Labeling, reporting to the Label Design and Development Manager. As a Graphic Production Designer & Label Specialist, the successful candidate will work closely with internal labeling project leads/managers, designers, mechanical engineers, supplier engineers, and purchasing to create print-ready system label artwork and drawings with specifications. Supplied design intents are used to create label artwork and detailed drawings; the labels are released in Agile for the supplier to manufacture finished labels for all new and sustaining system labels. As a production designer, the candidate will create reproducible drawings or artwork that enable an efficient design-to-release process. The role requires using creativity with Label Design tools (Adobe Illustrator, BarTender, or labeling applications) to own and create labeling artwork across Business Units for Systems, Packaging Labels, and translated caution and warning system label kits for approximately 24 languages. The ideal candidate possesses an innovative and adaptable passion to blend aesthetics and functionality to produce artwork efficiently. The candidate should be a self-starter with a Experienced attitude toward design feedback, work quickly and accurately, have an eye for detail, and be a quick learner of complex information.

Essential Job Duties:

This position requires collaborating cross-functionally among multiple departments and effectively working with Test Engineering, Quality, Regulatory, Project Management, Document Control, Industrial Design-Product Graphics, and Engineering. The candidate will work closely with fellow labeling specialists and project managers to create quality labeling for system and package labels to support worldwide business needs and solutions for the manufacturing team's multiple product lines.

• Support and execute company initiatives and Quality Management System (QMS) as identified by management.
• Manage multiple, simultaneous labeling projects and meet specified department and corporate requirements and goal deadlines.
• Coordinate with internal project leads/managers and stakeholders to ensure labels meet compliance, regulatory, and legal requirements.
• Maintain intense focus and attention to detail, with the ability to handle pressure, short timeframes, and unexpected changes while keeping projects running smoothly.

Required Skills and Experience:

• Demonstrated ownership, supporting, and managing deadlines among cross-functional teams, while organizing and prioritizing multiple projects within a fast-paced environment and capable of executing frequent iterations with patience.
• Ability to learn quickly, comprehend complex technical information, and express concepts in both verbal and written forms.
• Ability to recognize critical issues, problem solve, respond quickly under pressure, and see issues to closure with coordinated direction.
• Strong verbal and written communication skills, interpersonal, organizational, and self-management skills required.

Required Education and Training:

• Minimum education: BS / BA.
• Minimum of 4+ years product labeling experience working within a highly regulated, medical device or life science environment.
• Expert knowledge and user of the Adobe Creative Cloud Suite, especially Illustrator, Photoshop, and Acrobat Pro, Sketch, Figma, or other similar applications.
• Familiarity with CAD drawings and ability to interpret them accurately, as well as the ability to visualize the product three-dimensionally with marking or labeling.
• Experience with or knowledge of printing processes: screen, pad, and laser printing for on-product markings, and screened printing on UL-compliant Polycarbonate labeling material for system labels is necessary.
• Ability to specify color and complex die cut measurements, in both inches and metrics, and communicate other pertinent details to the supplier via supplier drawings.
• Responsible for execution final review and approval of supplier proof and approve first article reports in SAP.
• Support automated packaging labeling design, executing and processing labels using ILMS, a custom version of Innovatum or similar enterprise labeling management system, as well as create labels in BarTender software.
• Able to execute required label qualifications including attribute, images, symbols, and translations tables, and provide training and problem-solving assistance.
• Troubleshoot issues, communicate impact, and propose solutions.
• Support and execute complex/major design change projects in conjunction with Product Labeling Design and Development project managers and engineering teams. Should be able to execute tasks independently for minor projects which require minimum content updates/changes.
• Strong critical thinker with the ability to research issues, consider alternative viewpoints, logically reason, analyze, solve problems, and make decisions on key issues with stakeholder input.

Preferred Skills and Experience:

• Proficient in Design, Layout, and Color theory.
• Experience with Innovatum's Robar label management system or similar enterprise labeling management system.
• Proficient user of enterprise level project management software such as Tableau, Smartsheet, or similar products. SAP is a plus.
• Experience with change management or document control processes, possessing a working knowledge or experience with Agile PLM or similar PLM business systems.

Other skills and abilities:

• Able to learn and apply established procedures in a reliable and consistent manner.
• Strong leadership, negotiation, interpersonal, communication, and facilitation skills.
• Ability to lead and deliver in a matrix organization environment.
• Excellent written and verbal communication skills with the ability to work effectively across departments and influence stakeholders.
• Strong problem-solving skills and ability to be self-managed in a fast-paced environment utilizing agile/sprint methodologies.
• Quick learner with the ability to understand complex products and processes.
• Ability to work in a team environment.
• High level of attention to technical details and accuracy.
• Ability to work independently and with minimal supervision.
• Ability to multitask, and handle tasks with competing priorities effectively.
• Proficient with MS Office applications, including Word, Excel, Outlook, and Teams.
• Accept and adhere to high ethical, moral, and personal values in decisions, communications, actions, and when dealing with others.