Product & Engineering Manager (Remote)

Product & Engineering Manager (Remote) in Baltimore, MD - CareFirst

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Product & Engineering Manager (Remote)

Job ID: 22755

Job Function: Information Technology

Location: Baltimore, MD

Office: Canton Crossing

Career Band: BDC

Status: Full-Time

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Resp & Qualifications

PURPOSE:

The Product & Engineering Manager provides balanced leadership across product management and software engineering for an assigned product portfolio. The role is accountable for connecting customer and business outcomes, product strategy and prioritization, engineering quality, technology sustainability, delivery execution, and team development.

The manager leads a multidisciplinary team that may include Product Owners, Technical Leads, Software Engineers, Quality Engineering professionals, and other technology resources. The role works in close partnership with business stakeholders, Architecture, Security, Operations, and enterprise technology teams to ensure that the portfolio delivers the right capabilities and delivers them with appropriate engineering quality, reliability, security, and maintainability.

ESSENTIAL FUNCTIONS:

• Product leadership and stakeholder partnership: understand customer and business needs; define product direction, outcomes, and roadmaps; oversee backlog prioritization; evaluate value and adoption; and align stakeholders on priorities and trade-offs.
• Engineering and technology leadership: provide accountability for technical direction, engineering quality, architecture alignment, security, reliability, maintainability, technical debt, lifecycle health, and modern software engineering practices.
• Integrated product delivery and operational excellence: connect product priorities to engineering capacity and execution; manage dependencies and delivery risks; and ensure production readiness, observability, supportability, and continuous improvement.
• People leadership: lead, coach, develop, and manage Product and Engineering professionals; establish performance expectations; build succession and talent plans; and reinforce a culture of ownership, collaboration, and continuous learning.
• Financial, capacity, and vendor management: support planning, forecasting, resource allocation, vendor performance, and investment decisions across the portfolio.

SUPERVISORY RESPONSIBILITY:

This position manages people.

QUALIFICATIONS:

Education Level: Bachelor''s Degree in Computer Science, Information Technology, or related field OR in lieu of a Bachelor''s degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Licenses/Certifications Upon Hire Preferred:

• Scrum Alliance Certified Enterprise Coach

Experience:

• 5 years Related professional experience.
• 1 year Supervisory experience or demonstrated progressive leadership experience.

Knowledge, Skills and Abilities (KSAs)

• Strong product thinking with the ability to connect customer and business needs to roadmaps, priorities, and measurable outcomes.
• Strong engineering judgment with the ability to challenge technical approaches, quality practices, architecture decisions, and technology risks without replacing the role of the Technical Lead or architect.
• Ability to balance near-term product value with long-term engineering sustainability.
• Ability to make and communicate trade-off decisions across business value, customer impact, risk, quality, capacity, and technical investment.
• Strong coaching and talent-development capabilities across different professional disciplines.
• Ability to translate complex technology issues into clear business impacts and translate business goals into actionable product and engineering direction.
• Ability to build trusted partnerships across Product, Engineering, Architecture, Security, Operations, Finance, vendors, and business stakeholders.
• Data-driven decision-making and continuous-improvement mindset.
• Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

Salary Range: $141,520 - $262,697

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate''s work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case''s facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Department

Ready to Sell, Serve, & Platform

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

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Serving Maryland, the District of Columbia, and portions of Virginia, CareFirst BlueCross BlueShield is the shared business name of CareFirst of Maryland, Inc. and Group Hospitalization and Medical Services, Inc. CareFirst BlueCross BlueShield Medicare Advantage is the shared business name of CareFirst Advantage, Inc., CareFirst Advantage PPO, Inc. and CareFirst Advantage DSNP, Inc. CareFirst BlueCross BlueShield Community Health Plan Maryland is the business name of CareFirst Community Partners, Inc. In the District of Columbia and Maryland, CareFirst MedPlus is the business name of First Care, Inc. In Virginia, CareFirst MedPlus is the business name of First Care, Inc. of Maryland (used in VA by: First Care, Inc.). CareFirst of Maryland, Inc., Group Hospitalization and Medical Services, Inc., CareFirst Advantage, Inc., CareFirst Advantage PPO, Inc., CareFirst Advantage DSNP, Inc., CareFirst Community Partners, Inc., CareFirst BlueCross BlueShield Community Health Plan District of Columbia, CareFirst BlueChoice, Inc., First Care, Inc., and The Dental Network, Inc. are independent licensees of the Blue Cross and Blue Shield Association. BLUE CROSS, BLUE SHIELD and the Cross and Shield Symbols are registered service marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans.

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or generic information.

Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. To comply with this law, CareFirst must collect information regarding an employee's identity and employment eligibility and document that information on a document referred to as Form I-9, Employment Eligibility Verification, no later than three business days from when the employee begins work for pay. If you are hired, you will be required to provide certain information on the form necessary to establish your identity and eligibility to work in the United States and certain required supporting documents.

If you experience any technical difficulties during this process, please send an email detailing the specific problem you are having to careers@carefirst.com and we will respond as soon as possible.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) If you believe that you have experienced discrimination, contact OFCCP at 800-397-6251 (TTY 877-889-5627) or www.dol.gov/ofccp.

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