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Product Director, Non-Personal Promotion & Omnichannel Strategy, DARZALEX

Johnson & Johnson

  • horsham, PA
  • 1 day ago

    Highlights

    Cross-Functional Leadership - lead cross-functional omnichannel teams and facilitate agile ways of working across Brand Marketing, Strategic Insights & Analytics, Media Agencies of Record (AORs), Customer Experience, Digital, and Commercial Operations partners. This leader serves as the strategic architect for non-personal promotion (NPP) and media across healthcare professionals (HCPs), advanced practice providers (APPs), patients, and caregivers, ensuring coordinated engagement throughout the customer journey.

    Numbers & Facts

    Locationhorsham, PA
    IndustryHealthcare Services
    Company Size10,000 employees or more
    Year Founded1887
    Websitehttp://www.jnj.com/

    Description

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

    As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

    Job Function:

    Marketing

    Job Sub Function:

    Advertising & Promotions

    Job Category:

    Professional

    All Job Posting Locations:

    Horsham, Pennsylvania, United States of America

    Job Description:

    Johnson & Johnson is recruiting for a Product Director, Non-Personal Promotion & Omnichannel Strategy, DARZALEX, located in Horsham, PA.

    About Oncology

    Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

    Our Oncology team is focused on the elimination of cancer by discovering new pathways and modalities to finding treatments and cures. We lead where medicine is going and need innovators with an unwavering commitment to results.

    Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

    Learn more at https://www.jnj.com/innovative-medicine

    Position Description:

    The DARZALEX Product Director, Non-Personal Promotion & Omnichannel Strategy is responsible for developing and executing integrated customer engagement strategies that connect brand priorities with data-driven omnichannel activation. This leader serves as the strategic architect for non-personal promotion (NPP) and media across healthcare professionals (HCPs), advanced practice providers (APPs), patients, and caregivers, ensuring coordinated engagement throughout the customer journey.

    Working across brand, analytics, agency, and customer experience teams, this role drives the design and implementation of innovative omnichannel programs that deliver personalized, measurable, and impactful customer experiences. The Product Director leads cross-functional teams to translate insights into action, optimize channel performance, and advance business objectives through best-in-class media and content strategies.

    Key Responsibilities

    • Media Executional Excellence - brand lead for strategic media planning, channel strategy, activation and investment across professional and consumer audiences, including HCP, APP, patient, and direct-to-consumer (DTC) engagement.

    • Media Innovation - lead innovation in customer experience by introducing emerging digital capabilities, media approaches, and engagement models.

    • AI-enabled engagement - champion AI adoption across the DARZALEX media plan to reduce agency costs, driving faster insights and enabling personalized patient experience.

    • Content Activation - translate customer insights into actionable communication strategies, partnering closely with brand content leaders, medical, and agency partners to create compelling customer-centric messaging strategies.

    • Content Excellence - Ensure content is personalized, channel-appropriate, and deployed at critical moments throughout the customer journey. Champion best practices in content orchestration, creative effectiveness, and omnichannel storytelling.

    • Cross-Functional Leadership - lead cross-functional omnichannel teams and facilitate agile ways of working across Brand Marketing, Strategic Insights & Analytics, Media Agencies of Record (AORs), Customer Experience, Digital, and Commercial Operations partners.

    • Analytics & Performance Optimization - work with internal and external partners to define success metrics and measurement frameworks, and monitor campaign performance and customer engagement trends to identify optimization opportunities.

    Qualifications

    Required:

    • A minimum Bachelor's degree is required; MBA or advanced degree in related field is helpful.

    • A minimum of 7 years of relevant business experience, including pharmaceutical and healthcare knowledge

    • A minimum 5 years' experience in Sales, Marketing, Managed Care Account Management, Pricing and/or related fields and/or experience in a qualified leadership development program

    • Proven proficiencies in marketing, project management, and clear communication.

    • Ability to travel up to 20%, which may include overnight and weekend travel.

    Preferred:

    • People leadership experience

    • Experience in oncology

    • Demonstrated commitment to learning emerging technologies, such as AI, through exploration, iteration, and applying new tools over time

    Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

    Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.

    Required Skills:

    Preferred Skills:

    About Company

    Caring for the world, one person at a time... inspires and unites the people of Johnson & Johnson. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.

    Our Family of Companies comprises: The world’s sixth-largest consumer health company.
    The world’s most comprehensive medical devices business.
    The world’s sixth-largest biologics company.
    And the world’s fifth-largest pharmaceuticals company.

    We have more than 265 operating companies in more than 60 countries employing approximately 126,500 people. Our worldwide headquarters is in New Brunswick, New Jersey, USA.

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