Welcome. We're glad you're here. And we're not just saying that. We're glad we're here too. We are proud of this company and take great pleasure in introducing you to the Watson difference.
We are builders.
For more than 50 years we have designed and built revolutionary and award-winning workplace solutions for some of the most dynamic and innovative companies. Our designs are functional, simplistic, and manufactured with a high respect for our environment and our people. We are proud to source the best talent and materials at our manufacturing facility in Poulsbo, WA.
We're looking for a Product Delivery Manager who thrives on execution, coordination, and getting complex work across the finish line.
This role partners closely with the Product Strategy (Discovery) team and the Order Engineering team, serving as the owner of the Product Delivery function. The position leads the operational delivery of New Product Introductions (NPI), ensuring products move successfully from development to launch.
The role is responsible for managing timelines, coordinating cross-functional activities, and ensuring new products are fully prepared for launch. This includes overseeing product readiness across testing, documentation, configuration, training, and organizational handoff.
Working closely with Product Development, Design, Engineering, Operations, Purchasing, Sourcing, Marketing, and Sales teams, this leader ensures that all operational requirements are met and that new products are successfully integrated into the business. The role drives alignment across functions, proactively resolves launch risks, and ensures a smooth transition from product development to ongoing operational ownership.
This role is not the primary product visionary or lead engineer. Instead, you are the person who brings structure, accountability, urgency, and follow-through to the process.
You know how to keep teams moving. You ask the hard follow-up questions. You identify risks early. You hold timelines together.
Around here, launch readiness matters and this role helps make sure we get there.
Welcome to The Orchard
This role is on-site at The Orchard, our Pacific Northwest workplace in Poulsbo, Washington.
The Orchard is more than a campus-it's a living reflection of who we are. Surrounded by towering Douglas firs, winding walking trails, and mountain views, it's a place designed to support both focus and connection. It's also where you'll find dogs padding through the hallways, teammates gathering for table top games and monthly BBQs, and conversations that turn into real, meaningful change.
We believe in investing in growth; yours and ours. At Watson, you'll find learning and development opportunities that help you stretch your skills, explore new ideas, and turn curiosity into capability.
What you'll do:
New Product Introduction (NPI) Leadership
Lead the execution and delivery of new product introduction efforts from concept through launch
Own product development timelines, milestones, and launch readiness
Drive accountability across teams to ensure projects stay on schedule
Identify risks early and proactively adjust plans to maintain commitments
Coordinate deliverables across Engineering, Operations, Marketing, Sourcing, Design, and Sales teams
Project & Timeline Management
Manage complex cross-functional project schedules and dependencies
Coordinate workstreams for the Discovery and Delivery teams
Ensure projects move forward with clarity, urgency, and structure
Facilitate meetings, track action items, and remove roadblocks
Maintain visibility into project status, risks, and key decisions
Product Readiness & Manufacturability
Ensure products are properly validated before release into production
Coordinate prototyping and feasibility studies throughout development
Partner with Operations to ensure products are manufacturable, scalable, and aligned with production capabilities
Help define initial product quality standards and launch readiness expectations
Support initial supplier specification and qualification in partnership with Purchasing and Sourcing
Ensure products are not just designed well - but can be built efficiently and consistently at scale
Product Data & Configuration Oversight
Oversee creation and curation of product data required for launch
Lead and support the internal product data and configuration functions
Ensure product structures, configurations, and launch deliverables are accurate and complete across systems
Coordinate deliverables related to:
ERP systems
CET
CAP
SPEC
CIL
Revit
AutoCAD
SketchUp
Launch Readiness & Organizational Handoff
Own launch readiness across all internal Watson teams
Ensure product engineering, product data, quoting tools, training, supplier readiness, and manufacturing deliverables are completed on time
Coordinate handoff of all required deliverables related to new product introduction
Ensure teams across Manufacturing, Customer Experience, Sales, Scheduling, and Operations are prepared to support launch
Product Training & Internal Enablement
Coordinate internal product training and launch communication activities
Ensure internal teams understand product functionality, configuration, and operational impacts
Support the transition from development into operational ownership
Team Leadership
Lead and support a team of approximately 6-8 contributors across product data, configuration, and launch support functions
Create structure, accountability, and clarity within the team
Help prioritize work and maintain focus against launch timelines
Support team development and continuous improvement
What You'll Need to Know
5-10+ years of experience in product development, new product introduction (NPI), project management, or manufacturing operations
Experience managing complex cross-functional timelines and deliverables
Strong project management and organizational skills
Experience working closely with Engineering, Operations, and Manufacturing teams
Understanding of product launch readiness, manufacturability, and production processes
Experience coordinating prototyping, testing, or feasibility validation efforts
Experience leading cross-functional teams and driving accountability
Familiarity with ERP systems, configuration tools, or product data management processes
Preferred:
Experience in commercial furniture, manufacturing, or durable goods industries
Experience with Inventor, CET, or AutoCAD, is a plus
Who You Are
Someone who thrives on organization, timelines, and follow-through
Someone who can hold teams accountable while maintaining strong working relationships
Someone who brings structure and clarity to complex work
Someone who understands that execution matters just as much as ideas
Someone who sees risks early and proactively works through them
Someone who knows how to motivate teams and maintain momentum
Someone who can keep projects moving without needing to own every technical answer
Someone who believes details matter - especially when launching something new
Wage and Compensation
This role can expect to earn between $110,000 and $145,000 per annum and based on experience.
Culture & Benefits
Competitive wages
401(k) plan with matching contribution
Profit sharing program
Extensive healthcare plans
A fun, challenging, and engaging culture
Pride and satisfaction in manufacturing tangible, well-built products
Essential Attributes of Watson Employees
Insane curiosity
Excited and enthusiastic about your work
Embrace and exhibit our values