Product Content Operations Analyst

Duties: Audit and optimize product content across DAM, PIM, and web platforms, identifying outdated, duplicate, incomplete, inaccurate, or missing content and coordinating remediation. Review and optimize product content on ***.Com, ensuring published product information and editorial content are accurate, complete, current, and aligned with approved product messaging and source systems.

JOB DESCRIPTION
Job Title: Product Content Operations Analyst
Duration: 6+ months contract
Location: Westerville, OH –Onsite Position
 
Duties:

• Audit and optimize product content across DAM, PIM, and web platforms, identifying outdated, duplicate, incomplete, inaccurate, or missing content and coordinating remediation.
• Improve DAM asset quality and governance through standardized metadata, tagging, classification, naming, lifecycle management, and asset retirement processes.
• Improve PIM data quality and completeness by identifying duplicate or inaccurate records, addressing product information gaps, and standardizing product attributes, descriptions, and supporting content.
• Review and optimize product content on ***.Com, ensuring published product information and editorial content are accurate, complete, current, and aligned with approved product messaging and source systems.
• Coordinate content creation, enrichment, review, approval, and publication with Product Management, Portfolio Marketing, Digital Customer Experience, regional teams, and subject matter experts.
• Establish and document scalable content governance and workflows connecting product lifecycle stages with DAM, PIM, and web publishing requirements.
• Leverage AI and automation tools to support content analysis, classification, metadata generation, product data enrichment, gap identification, and other content operations activities.
• Develop reporting and performance metrics to track content quality, audit progress, remediation, completeness, and ongoing operational health.
• Drive continuous improvement using *** Operating System methodologies, establishing repeatable processes, clear ownership, accountability, and management cadence.

 
Skills:

• Experience with product taxonomy, metadata standards, digital asset governance, and product data enrichment.
• Experience supporting web content operations, publishing workflows, and content lifecycle management.
• Experience using AI and automation tools for content classification, enrichment, quality assurance, or workflow automation.
• Experience with eCommerce, digital commercialization, product marketing, or digital experience teams.
• Experience in B2B technology, manufacturing, industrial, or digital infrastructure environments

 
Qualifications

• Bachelor’s degree in Marketing, Business, Information Systems, Digital Commerce, or related field, or equivalent experience.
• 5–7 years of experience in product content operations, digital commerce, DAM, PIM, web content operations, or related disciplines.
• Hands-on experience working with DAM, PIM, and/or CMS platforms, including product data, digital assets, metadata, and content publishing.
• Experience leading complex, cross-functional content or data initiatives, including establishing processes, governance, and measurable quality improvements.
• Strong ability to analyze and improve large product datasets and content repositories, identifying gaps, inconsistencies, duplicates, and quality issues.
• Strong project management, analytical, organizational, and communication skills, with the ability to work independently across global teams.
• Proficiency with Microsoft 365, particularly Excel, PowerPoint, and Teams.