Product Assurance Specialist (Testing Product/Troubleshooting) - LED

Electronic Theatre Controls, Inc.

  • Wisconsin, WI
  • 14 days ago

    Highlights

    In this role, you'll learn the product line, execute test plans, identify and track defects, and support product development through hands-on validation work. You'll work closely with R&D teams, help maintain test equipment, provide technical support, and participate in ISO-aligned training.

    Numbers & Facts

    LocationWisconsin, WI

    Description

    ETC is seeking a Product Assurance Specialist to support quality testing and validation within our LED product family. In this role, you'll learn the product line, execute test plans, identify and track defects, and support product development through hands-on validation work. You'll work closely with R&D teams, help maintain test equipment, provide technical support, and participate in ISO-aligned training. This is a great opportunity for someone with a technical electronics background who enjoys troubleshooting, collaboration, and learning in a fast-paced environment.

    Representative Responsibilities:

    Gain knowledge on a specific product(s) within a product family

    Develop Product Assurance Plans for a specific product(s)

    Analyzes test cases and provides regular progress reports

    Support the product development and maintenance release process through validation testing to assure the quality of the product

    Execute test scenarios to uncover product design defects

    Report product defects via defect tracking database, following defects to resolution

    Acquire and maintain test equipment

    Provide technical support to internal and external customers

    Perform assigned project tasks under the supervision of more senior-level Product Assurance Specialist

    Participates in the ISO on the job training

    With assistance provide task completion time estimates

    Become familiar with tools and applications utilized within R&D

    Become familiar with a specific Product family within R&D

    Learn department and corporate policies, procedures and plans

    Schedule and attend identified training classes

    Performs other duties as assigned

    Completes special projects and assignments in a positive and timely manner

    Minimum Qualifications:

    Technical Diploma or Associates Degree in Electronics with 0 3 years of job related experience or 4 years of comparable job experience

    Experience in a team environment

    Demonstrates basic written/verbal skills

    Listens/gives constructive feedback

    Good group interaction skills

    Participates as a team member, works effectively in a team environment

    Ability to follow directions and project plans

    Grasps technical concepts and asks for clarification and direction when needed

    Demonstrates basic troubleshooting skills

    Ability to execute pre-written Product Assurance programs for a given Product

    Understands and applies best practices for Product Assurance

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