Product Analyst II

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Product Analyst II with Sarah Cannon Network you can be a part of an organization that is devoted to giving back!

Job Summary and Qualifications

Summary of Duties: Product Analyst focused on providing subject matter expertise on the Varian Aria EMR product including its functionality and utilization, collaborating with project teams and business partners to meet IT&S project objectives. This position will support the lead analyst and technical teams to ensure successful delivery of the Varian Aria product initiatives according to the Sarah Cannon Radiation Oncology program objectives. 

The successful candidate will have excellent verbal and written communication skills, the ability to establish effective working relationships and manage multiple priorities. This includes discussions and collaborating with other project team members to design functional product details and changes, identify and escalate project issues, and ultimately ensure product requirements are met. 

The candidate will provide hands-on expertise to independently resolve service delivery or functionality issues with Varian’s EMR product, frequently communicating with project team members, support resources, other supporting external vendors, and end users. This position requires a strong working knowledge of the radiation oncology clinic workflow and how clinicians utilize the EMR most efficiently. 

The ideal candidate for this position has an IT product development background with well-developed communication skills. Oncology product and/or clinic-setting exposure, with Varian Aria and MEDITECH experience are a plus. 

Supervisor: Manager, Oncology EMR

• Creates a joint vision for IT solutions by maintaining strong relationships with business unit and strategic partners, and assists in preparing and presenting the value proposition or business case. 
• Provides coordination and clarification to project resources in support of product or solution development, testing, and training/education. 
• Builds network of relationships to draw upon for business expertise that may be required in key areas. 
• Elicits and documents business, user, functional and non-functional requirements. Creates deliverables independently or through product team and manages approvals. 
• Analyzes current or potential business processes and reviews existing information systems to identify opportunities for improvement. 
• Develops maps and flowcharts of business processes (current and future state). 
• Designs and implements reports, maps/flowcharts, and screen layouts to improve business processes and workflow 
• Provides coaching, technical, functional guidance on specific analyst project deliverables. 
• Provides expertise in process design and provides leadership in communicating requirements to product development, testing, and education/training. 
• Identifies impact to other solutions or projects, and works with other analysts and stakeholders to identify options and recommendations. 
• Identify product gaps and leads enhancement efforts. 
• Performs detailed analysis and evaluations on current/future state and documents conclusions and recommendations. 
• Lead the creation of standardized programmatic reports for the enterprise. 
• Lead the enterprise deployment to the Sarah Cannon Varian EMR community including configuration, testing, and training. 
• Work closely with each program to ensure software usage optimization.
• Develops and identifies potential operational changes to streamline operations and enhance service delivery. 
• Oversee new interface coordination per the deployment schedule and assist with future integration strategies to support the Sarah Cannon Radiation Oncology service line. 
• Provide tier 2 customer support to the end users. 
• Ability to multi task, given various task assignments, assisting management in prioritization of tasks. 
• Take ownership of responsibilities, working individually or with teams to accomplish goals. 
• Works with all departments throughout the product delivery cycle to ensure project dates are met and ensure timely completion of Product Analyst deliverables.
• Perform other duties as assigned. 
• Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”. 

Knowledge, Skills, and Abilities 

• Professional demeanor and positive attitude; customer service orientation. 
• Excellent communication and inter-personal skills. 
• Ability to learn, understand, and apply new technologies, methods, and processes. 
• Understanding of the BA/Product Analyst role with ability to educate others about the analyst roles and responsibilities 
• Strong interpersonal skills and proven leadership skills working with diverse and complex projects 
• Solid collaboration, facilitation, and negotiation skills 
• Detailed oriented and analytical with good organization skills 
• Must have the ability to prioritize multiple activities and tasks simultaneously and adapt to a rapidly changing environment 
• Strong problem and issue resolution experience 
• Possess good written and verbal communication skills and be able to communicate effectively with individuals at various levels within the organization 
• Highly motivated and be able to work independently with little supervision 
• Strong SQL skills

What qualifications you will need:

• Bachelor's degree preferred
• Three to five years of experience on increasingly challenging projects in business with a proven delivery track record. 
• Demonstrated advance subject matter experience of a service line application 
• A background working with a fast paced, results oriented environment. 
• Some travel required but generally less than 25%

Benefits

Sarah Cannon Network, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Product Analyst II opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.