| Location | Memphis, TN |
PurposeThe Produce Lead reports directly to the Store Manager and the Perishable Manager. This position is responsible for duties such as but not limiting to maintaining the highest standards of freshness and fullness in the stores produce department. The Produce Lead provides excellent customer service and is the leader in maintaining excellent daily department conditions. This position accomplishes all job duties in accordance with company policies and procedures.Responsibilities
Stocks the produce department each day practicing First-In-First-Out procedureFollows all quality control and cold chain proceduresCulls the department daily for low quality product or close dated itemsReduces low quality product or close dated product in a timely manner for customers to purchase and to control department shrinkEnters ID loss and discards into the handheld daily for inventory accuracyOversees receiving, down stacking, and checking in their own delivery against truck invoice for shortages and quality issuesConsistently submits credits for deliveries with quality issues or shortages using the store emailMaintains excellent department conditions in produce case, display bins, and dry racksMaintains a safe and clean working environmentCompletes cleaning duties as assigned- weekly cleaning tasks and monthly cleaning tasks.Provides excellent customer service, which includes but not limited to, communicating in a friendly/courteous mannerWrites orders for their department using the order guide and utilizing the on hand and order columns when completingMay assist with training of new managers or clerks on the department proceduresMaintains proper rotation for dated and undated productsEnsures products have price tags/signs and are displayed per company guidelinesEnsures WIC eligible items are properly coded in system for ease at registerProtects company property, funds and merchandiseProperly displays, trims, packages, and fills authorized fresh produceMaintains excellent sanitation standards in preparation area and backroom- scale, produce table, produce sink, coolerPerforms other duties, including working in other areas of the store, as assignedOversees counting of quarterly inventory with accuracy and honesty
About You
Must be 18 years of age or olderHigh School diploma or equivalent preferredProven, efficient retail sales experience; excellent customer service preferred; produce experience preferred but not requiredExcellent teamwork and problem-solving skillsMust be able to read, write and speak in EnglishDemonstrate effective oral and written communication, interpersonal skillsProficiency in basic math skills required, including addition, subtraction, multiplication and division, and basic computer skillsMust be dependable and flexible to work scheduled shifts, including a willingness to work in other areas of the store as needed with little or no advance noticeMust adhere to safety standardsMust adhere to a uniform dress code
Physical Requirements
Requires the ability to reach, bend, balance, lift and transport various objects weighing 20-50 pounds repeatedly throughout the shift; at times, product weight could be 50-80 poundsMust have the ability to stand, walk and / or move about for extended periods of timeRequires the ability to push, pull, grasp, twist and use sawing motions for extended periods of timeRegularly works in freezers, coolers, refrigerators, inside and outside of the store in all weather conditions and inside delivery trucks
Competencies
Collaborates: Works cooperatively to achieve shared goals
Action Oriented: Takes initiative to meet objectivesDrives Results: Pushes self to achieve goals and resultsCommunicates Effectively: Delivers clear messages and adapts communication to different situations and people