Highlights
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
Numbers & Facts
| Location | Frankfort, IL |
| Job Type | Part-time |
| Industry | Food and Beverage Production |
| Company Size | 10,000 employees or more |
| Year Founded | 1883 |
| Website | https://jobs.kroger.com/marianos/ |
Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.Minimum Position Qualifications:
- Ability to handle stressful situations
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
- Current food handlers permit once employed
Desired Previous Job Experience
- Comparable Retail experience
- Second language (speaking, reading and/or writing)
- Role model the 3A's of Friendly: acknowledge, assist and appreciate our Customers
- Promote Corporate Brands to customers
- Promote trust and respect among associates
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Assist with the preparation produce platters/trays
- Inform customers of produce specials
- Recommend items to customers to ensure they get the products they want and need
- Adequately prepare, package, label and inventory merchandise
- Review/inspect products for quality and freshness and take appropriate action with those items
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Display a positive attitude
- Stay current with present, future, seasonal and special ads
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud to store management
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential functions of this position with or without reasonable accommodation
About Company
Mariano’s is unlike any other store. See for yourself how we bring you the freshest high-quality foods from just about everywhere in the world...be it kosher bagels from down the street, or mozzarella from Caserta, Italy. And we created a neighborhood shopping environment filled with amenities like an Italian coffee shop serving authentic gelato, a wood-fired pizza oven, and sit down sushi bar; not to mention a full-service pharmacy. All at prices so compelling, that our Shop well. Eat well. Live well. philosophy can become yours too.
Mariano’s stores offer a range of opportunities to match a wide range of skills and interests. As a team member at one of our stores, you’ll enjoy the freedom of a flexible schedule, opportunity for upward movement and pleasure of working with a great group of people every day.
We value the contributions of each of our team members and encourage them to grow within the company. New opportunities for job advancement are continuous, which is great news for your career. If you are committed to quality in everything you do, we are interested in learning more about you.
Mariano’s stores offer a range of opportunities to match a wide range of skills and interests. As a team member at one of our stores, you’ll enjoy the freedom of a flexible schedule, opportunity for upward movement and pleasure of working with a great group of people every day.
We value the contributions of each of our team members and encourage them to grow within the company. New opportunities for job advancement are continuous, which is great news for your career. If you are committed to quality in everything you do, we are interested in learning more about you.