Procurement Systems Analyst

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Responsible for maintaining and supporting the Coupa and SAP Concur systems. Work with internal stakeholders, perform hands-on configurations, troubleshoot system related issues, create reports, and manage ongoing system updates.

Essential Job Duties

• Responsible for all system administration duties: maintain accurate system limits; branch/cost center relationships; audit rules; manage and monitor user profiles to include maintaining changes, additions, and deactivations, and troubleshooting technical user errors. Field support questions and perform configuration and setup.
• Function as a super user as it relates to backend configuration in the system.
• Assist in managing platform upgrades by understanding and prioritizing new release features, facilitating process discussion around new features, supporting associated UAT efforts and deploying releases in production instances.
• Onboard Suppliers, and manage punch outs & catalogues, contracts, PO cXML, and invoice transmission process.
• Perform day-to-day system maintenance, including reporting/notification of receiving holds and delinquent invoices, acting as final approver for approval chains, and set up system notifications.
• Work cross-functionally in a team setting and serve as a main point of contact for staff members, vendors, and business leaders in relation to Coupa and Concur functionality.
• Ensure that required and necessary standard operating procedural documentation is completed and properly maintained in order to provide substantiation and assist with future system audits.
• Provide on-going assistance to users of Coupa and Concur and assist with the development and delivery of user training.
• Accomplish work in an organized, timely manner producing necessary results in spite of unforeseen changes; communicate effectively, maintain high ethical and quality standards, and regularly produce accurate, thorough, professional work
• Assume other duties as assigned.

Supervisory Responsibilities

• Not responsible for supervising employees.

Basic Qualifications

Education & Experience

• High School graduate or equivalent GED required.
• 4+ years of experience in Coupa and Concur Administration.
• Experience working with Audit Teams; familiarity with SOX compliance.
• Technical knowledge of financial system configuration and how multiple systems integrate data transfer.
• Demonstrated experience supporting Concur, or experience using Concur Expense Management tool.

Preferred Qualifications

• Associates degree or college accounting coursework preferred.
• Procurement or IT experience also preferred.
• Strong knowledge of purchase-to-pay practices. Inventory and Supplier Enablement knowledge is a plus.

Knowledge/Skills/Abilities

• Strong people skills to support remote users effectively.
• Strong customer service focus with a strong sense of urgency to respond to customer needs.
• Above average written and verbal communication skills with the ability to communicate to multiple audiences and purposes.
• Strong analytical skills with the ability to handle detail-oriented tasks and review multiple documents and reports.
• Candidate must have the ability to get along and cooperate with co-workers, desire to be considered an integral part of a services team and to contribute to the success of the group.
• Self-directed, self-motivated and capable of working with little supervision.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
• Frequent use of Outlook, Word, Excel, graphics, etc.
• Regularly uses moderately complex oral and written skills. May train others in functional areas, interact with others and make presentations to department or middle management.
• Problems encountered are routine, somewhat repetitive, and generally solved by following clear directions and procedures.
• Decisions generally affect own job or assigned functional area.
• Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.
• Handle multiple tasks or projects simultaneously with moderate complexity.

Essential Physical Demands/Work Environment

• Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently. The employee must occasionally lift and/or move up to 50 pounds.
• Travel may be required periodically, including overnight stays (contingent on position requirements).
• Minimum overnight travel (up to 10%)

Benefits:

• Health/Dental/Vision Insurance
• Paid Time Off
• 401k with Generous Company Match
• Company Paid Life Insurance and Long-Term Disability
• Short-Term Disability
• Employee Assistance Program
• Tuition Reimbursement
• Employee Discounts

Join us for an exciting career journey with positive, driven individuals.