| Location | Mooresville, NC |
| Salary | $36,243.20–$46,391.29 Per Year |
Processing Assistant III - Mooresville Office
Salary
$36,243.20 - $46,391.29 Annually
Location
Iredell County, NC
Job Type
Full-Time Permanent
Job Number
00642
Department
SOCIAL SERVICES
Opening Date
09/09/2026
Closing Date
9/18/2026 5:00 PM Eastern
Description
IMPORTANT INFORMATION BEFORE STARTING YOUR APPLICATION:
YOU MUST COMPLETE THE APPLICATION IN ITS ENTIRETY AND SUBMIT THE APPLICATION BEFORE IT CAN BE SAVED IN THE SYSTEM.
YOU MUST ANSWER ALL REQUIRED QUESTIONS AND COMPLETE ALL REQUIRED SECTIONS OF THIS APPLICATION TO BE CONSIDERED FOR EMPLOYMENT WITH IREDELL COUNTY
Ability to communicate with clients, applicants, and the public to obtain data and to explain rules and procedures. Ability to understand the needs and problems of clients/applicants. Ability to learn the program area(s) or assignment.
Examples of Duties
This position is responsible for directing clientele to appropriate units to apply for Medicaid, Work First, Food and Nutrition Services, Daycare, CIP, LIEAP, SA, and EA for a staff of 42 employees in the Mooresville Office. This position registers individuals entering the building into NCFAST before contact is made with the Case Manager. This position will research NCFAST to assist with questions and provide instruction to more efficiently assist the customer. Changes requiring minimal verifications such as addresses and phone numbers will be processed by the initial reception contact. This position scans all documents received from clients visiting the agency into PaperStream/Compass.
Typical Qualifications
Graduation from high school and two years of paraprofessional or clerical public contact which includes negotiation, interviewing, explaining information, gathering and compiling data, analysis of data, and/or the performance of mathematical or legal tasks; or graduation from high school and one year of experience in an income maintenance program; or an equivalent combination of training and experience.
WORK SCHEDULE: Monday - Friday / 8:00 a.m. - 5:00 p.m.
Supplemental Information
APPLICATION PROCESS: Please go to www.co.iredell.nc.us to submit an electronic application. Applications are NOT accepted past the deadline date.
This position is subject to pre-employment screenings. Iredell County does not discriminate on the basis of race, religion, color, creed, national origin, sex, age, political affiliation, genetic information, or handicapping condition in employment or the provision of services.
When uploading attachments to submit with your application, please DO NOT upload any documents that could allow for discrimination defined in the above paragraph. This may include Driver's License/Photo ID/Passport, Birth Certificate, High School Diploma/GED, Marriage License, U.S. Citizenship, Medical Records, and/or Social Security Card.
01
What is the highest level of education completed?
02
Do you have (2) two years of paraprofessional or clerical public contact which includes negotiation, interviewing, explaining information, gathering and compiling data, analysis of data, and/or the performance of mathematical or legal tasks?
03
I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you havent completed the application requirements, please return to your application to finish it before submitting your application.) Resumes and/or cover letters may be uploaded with your application, but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit.
Required Question
Employer Iredell County
Address P. O. Box 788
200 South Center Street
Statesville, North Carolina, 28677
Phone 7048713467