Process Leader Sales & Mktg

ATI Inc

Monroe, NC

JOB DETAILS
SKILLS
Backlog Prioritization, Continuous Improvement, Customer Relations, Customer Relationship Management (CRM), Customer Support/Service, Field Sales, Marketing, Pricing, Product Management, Reconciliation, Sales, Scorecarding, Shipping Documents, Status Reports
LOCATION
Monroe, NC
POSTED
5 days ago

Proven to Perform.

From the edges of space to the bottoms of ocean, our materials are proven to perform -- and so is our team. We''re hiring high performers as proven as our products. Join us.

Primary Purpose of this Job

The primary purpose of this job is to manage the on-going working relationship with ATISM customers. Interface with internal and external customers at all levels while managing accounts and requests from inception to completion.

Essential Functions (other duties may be assigned)

  • Enter, book, audit, acknowledge, amend and log quotes and orders.
  • Manage backlog and report status to customers.
  • Coordinate customer requests internally and externally (ie. recert requests, surveys, etc.).
  • Manage and leverage customer relationships to maintain and grow.
  • Handle account / invoice discrepancies and complaints.
  • Gather and share market information (for and through Product Mgmt, Field Sales, pricing, etc.).
  • Track shipments / provide shipping documents to customers.
  • Manage long and short-term agreements
  • Support customer meetings/reviews
  • Work directly with customers to improve customer scorecards
  • Actively engages in Continuous Improvement projects

About the Company

A

ATI Inc

Searing heat.

Crushing stress.

Blistering corrosion.

Maybe all the above. No matter the challenge, we are our customer’s first call. That’s because at ATI, we solve the world’s challenges through materials science. For more than a hundred years, we’ve been meeting challenges for customers whose systems need to fly higher, dig deeper, stand stronger, and last longer — anywhere on, above, or below the earth. Our materials enable our customers to do amazing things, from operating jet engines at 2800 degrees Fahrenheit, to equipping our nation's defense, to safely and efficiently transporting highly corrosive liquids and exhaust streams, to enabling life-changing medical insights. When you need materials to go further and faster, in the most extreme conditions, ATI is proven to perform. Follow us on Instagram and Twitter @atimaterials for ATI's latest news and updates!

COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Manufacturing - Other
FOUNDED
1996
WEBSITE
https://www.atimaterials.com/