Process Engineer / Operations Specialist

Caliber Collision Centers

  • Lewisville, TX
  • 30+ days ago

    Highlights

    EDUCATION, EXPERIENCE, AND OTHER REQUIREMENTS: Bachelor's degree or equivalent combination of education, training, and experience to gain the knowledge skills and experience required for the role. Occasionally will work in a shop environment with exposure to fumes, airborne particles, caustic chemicals, moderate noise, and temperature fluctuations.

    Numbers & Facts

    LocationLewisville, TX

    Description

    Service Center

    CSCS TX

    Process Improvement & Operational Efficiency

    • Evaluate center workflows to identify inefficiencies, performance gaps, and opportunities for improvement.
    • Develop and implement practical solutions that improve productivity, operational consistency, service quality, and profitability.
    • Own assigned improvement initiatives from assessment and solution design through implementation and measurement.
    • Identify opportunities to streamline workflows, reduce unnecessary steps, and improve resource utilization.

    Data Analysis & Performance Management

    • Analyze operational data and key performance indicators (KPIs) to identify trends, root causes, and improvement opportunities.
    • Define success measures and assess the effectiveness of implemented changes.
    • Translate quantitative and qualitative findings into clear, actionable recommendations.
    • Monitor post-implementation results to help sustain improvements.

    Cross-Functional Collaboration & Change Management

    • Partner with Operations, IT, Procurement, Training, Quality, and Strategic Accounts on process enhancements.
    • Engage center teams and operational leaders to understand challenges and validate solutions.
    • Influence adoption of new practices without direct supervisory authority through communication, training, and stakeholder engagement.

    Process Standardization & Implementation

    • Develop and maintain standard operating procedures (SOPs), workflows, and work instructions.
    • Support testing, rollout, and optimization of operational tools, systems, and processes.
    • Troubleshoot process issues, recommend corrective actions, and support projects involving equipment and capacity improvements.
    • Ensure improvements align with applicable health, safety, and quality requirements.

    EDUCATION, EXPERIENCE, AND OTHER REQUIREMENTS:

    • Bachelor's degree or equivalent combination of education, training, and experience to gain the knowledge skills and experience required for the role
    • 2-5 years of experience evaluating, optimizing and designing processes

    Perks and Benefits:

    Weekly Pay

    Benefits starting Day 1

    Health, Vision, Dental, 401K, Healthcare Savings etc.

    PHYSICAL REQUIREMENTS:

    Position requires little to moderate physical activity. Handling of average weight objects up to 15 pounds; occasional standing or walking; frequently at a keyboard, workstation, or desk.

    WORK ENVIRONMENT:

    Work is typically in a normal office administrative environment involving minimal exposure to physical risks. Occasionally will work in a shop environment with exposure to fumes, airborne particles, caustic chemicals, moderate noise, and temperature fluctuations.

    Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.

    Must be eligible to work in the U.S. with no restrictions.

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