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Process Design Analyst
- Location: Hutto, Texas 78634
- Employment type: W-2 Hourly
- Work model: On-site
- Posted June 17, 2026
- Job ID: JPC - 205268
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Job Description
Job Summary: Design Analyst (Onsite - Hutto, TX)
About the Role
Join a dynamic team as a Design Analyst in Hutto, TX, where you will drive process improvements and manage critical project data to support long-term business growth. This 6-month contract (with possible extension) offers a fast-paced environment ideal for candidates who thrive on customer interaction and analytical problem-solving. You'll collaborate with internal and external stakeholders, contributing to impactful cross-functional projects.
Responsibilities
- Deliver exceptional customer service by managing high-volume calls, emails, and walk-ins, often involving complex or sensitive conversations.
- Investigate and resolve MobileTC/WaAM tickets, ensuring accurate routing and efficient issue resolution.
- Set up and track projects in Oracle Maximo, maintain detailed workload data, and monitor project statuses using Excel and SharePoint.
- Review, process, and assign load sheets to Project Managers, ensuring completeness and accuracy.
- Communicate with operations and customers to clarify order details and coordinate project documentation.
- Prepare job packets and provide timely workload reports to supervisors as requested.
- Support continuous process improvement initiatives aligned with organizational goals.
Required Skills and Experience
- 1-2 years' experience in data analysis or performance management, applying process improvement methodologies.
- Strong customer service and communication abilities, adept at handling high-stress, repetitive tasks.
- Proficiency with Microsoft Excel, Word, PowerPoint, Access, and SharePoint (beginner to intermediate).
- Ability to quickly learn proprietary software for scheduling, reporting, and dispatching.
- Excellent organizational and team collaboration skills.
Preferred Skills
- Lean Six Sigma training or certification.
- Experience working in a project management or design environment.
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Job details
Job ID JPC - 205268
Location Hutto, Texas, United States
Work Model On-site
Employment Type W-2 Hourly
Job Type Contract
Experience 2-5 years
Pay Rate $25 (Hourly)
Posted June 17, 2026
Skills Performance Management data analysis
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