Process Coordinator

JOB ID: TYA1517401

Job Title: Process Coordinator
Duration: 12 M+
Location: Plano, TX
(Hybrid (2 days onsite, 3 days remote may change to 4 days on site (Days are TBD but for now they are Wed & Thursday))

Company Background: Our client, a major employer in the area, is looking for a Process Coordinator to be part of its team in its North American operations.


Job Description:
The Fleet Business Analyst plays a critical role in supporting the Fleet Management operational processes that power client's business Mobility future. By supporting vital Fleet Management processes such as Fleet Vehicle Ordering, Vehicle Registration, Telematics, Vehicle Maintenance Accident Management and Vehicle Remarketing the Fleet Business Analyst powers the full vehicle lifecycle fulfillment for our customers

Key Responsibilities:
Process & Operations Management

• Help manage general fleet business processes
• Vehicle ordering & delivery
• Telematics installs and inventory management
• Vehicle claims management support
• Manage the license and title process, track registration status, manage vehicle registration renewals, and support the vehicle remarketing process.
• Provide support to stakeholder inquiries.
• Help with data gathering and analytics

Qualifications::

• At least 3+ years of process or project management (or equivalent experience)
• Strong documentation skills.
• Experience in creating standard operating procedures or similar documentation
• Highly skilled with MS Excel and PowerPoint
• Experience facilitating meetings

Education/Experience:

• Degree or related experience.

Added bonus:

• Fleet management experience not required
• Experience working with call center agents