LeadStack Inc. is an award-winning, one of the nation s fastest-growing, certified minority-owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we re proud to partner with some of the most admired Fortune 500 brands in the world.
Description:
Bachelor's degree in Communications, or other technical discipline or an equivalent combination of education, training, and experience. Typically possesses three to five years experience writing manuals or procedures. Responsible for writing, cataloging, publishing and maintaining operations policy and procedures. May review publications and recommend revisions or changes in approaches, scope, format, and standards for publication?Responsible for consulting with subject matter experts and content providers to ensure common understanding of policies and procedures
Education Requirement:
C. Bachelor's Degree
Day-to-Day Responsibilities/Workload:
Design, draft, and maintain the following documentation:
Process Maps
Business Process Procedures
Standard Operating Procedures (SOPs)
Job Aids
Performance Support Notebooks
Manual updates (e.g., Rubber Glove, Grounding, Rigging, Transmission Grounding Manuals)
Videos
Ensure all documentation is:
Field/business-ready, practical, and accessible for personnel
Consistent with current standards, policies, and safety requirements
Structured according to approved WMI governance and SOP procedures\nSchedule and facilitate working sessions with:
Subject Matter Experts (SMEs)
Reviewers
Advisors
Gather technical input, operational insights, and field practices, capturing consensus and translating decisions into clear documentation.
Conduct research and analysis to:
Locate and integrate policy, materials, presentations, vendor information, and SME input into standardized work method documentation templates
Validate the accuracy and completeness of deliverables before seeking approval
Collaborate closely with:
WMI JEM Advisors and Project Leads
Stakeholders and SMEs
Continuous Improvement Project Managers
Provide status updates and support project timelines. Uphold governance, review, and approval workflows as outlined in WMI procedures.
Perform on-site visits and job walks as necessary to understand actual work practices. Conduct basic image editing to enhance documentation and coordinate with media vendors to script and develop media content.\nMaintain existing documentation in response to:
New or updated processes/procedures
Changes in standards\no\tPilot projects
Corrective actions\no\tSafety workstreams (including new tools, equipment, or work method processes)
Required Skills/Attributes:
Proven experience producing technical, procedural and or process documentation. Ability to translate complex technical input into plain, field usable language. Strong facilitation skills for SME working sessions. Experience working in: Utilities, energy, construction, manufacturing, or industrial environments (strongly preferred). Strong organizational, writing, and version control discipline. Comfort working collaboratively across organizational units. Experience with Microsoft Word, Excel, PowerPoint, Photo Editing Software, SharePoint, OneDrive, Acrobat, Outlook, TEAMs, Visio, and Co-Pilot. 5 8+ years of technical writing experience or 3 5+ years of technical writing experience plus strong utility / industrial / field operations exposure.
Desired Skills/Attributes:
SCE Experience
To know more about current opportunities at LeadStack, please visit us at https://leadstackinc.com/careers/
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