Probate Coordinator

POSITION SUMMARY

The probate coordinator processes settlement claims for deceased, incapacitated and/or minor claimants. This role ensures that claims belonging to deceased, incapacitated and/or minor claimants are processed and distributed in accordance with the various applicable state and county laws. The probate paralegal is involved from the initial release phase through the final phase of fund disbursement.

POSITION LOCATION: Austin, TX

JOB RESPONSIBILITIES

• Work directly with and take direction from department attorneys to resolve probate and other legal issues.
• Work directly with local counsel from various states to coordinate the probate process with claimants to ensure all respective state statutes are being followed.
• Monitor and manage a large volume of case files.
• Respond to telephone inquiries promptly, professionally, and efficiently to provide first-call resolution.
• Understand and resolve client requests and questions and provide analysis of situations to determine the best use of resources.

KNOWLEDGE, SKILLS, AND ABILITIES

Required:

• 1+ years probate administration experience preferred
• Excellent communication skills
• Strong attention to detail
• Superior time management and organizational skills
• Ability to work as part of a team
• Ability to function with a high level of patience, tact and diplomacy
• Legal Experience in mass tort or QSF management is a plus
• Strong working knowledge of Microsoft Office is required, including Microsoft Excel and Microsoft Word

Preferred:

• Paralegal Certificate preferred
• Experience with Wrongful Death Cases
• Experience with Guardianship/Conservator cases
• Experience with cases involving minors
• Bilingual English/Spanish a plus

  BENEFITS

• 401(K) retirement plans with matching contributions.
• Comprehensive health insurance coverage.
• Dental and vision insurance plans.
• Parental leave to support work-life balance.
• Short-term and long-term disability coverage.

ABOUT ARCHER

ARCHER Systems is a leading technology-enabled legal services company that provides pre-settlement and post-settlement administration services for a single event, mass tort, and class action cases with the goal of helping claimants access their settlement proceeds more efficiently and quickly. The company plans to continue leveraging technology and top-tier talent to enhance customer service and offer new product lines and services.

ARCHER’s core offering is post-settlement Healthcare Lien Resolution Administration and QSF (Qualified Settlement Fund) Administration and payments processing for multi-claimant (mass tort and class action) litigation. Other services include claims administration, single event lien resolution, probate, and bankruptcy coordination, release administration, medical records review, plaintiff fact sheet, and other intake/census preparation and management. ARCHER enables law firms to focus on their litigation while ensuring that critical pre-settlement and post-settlement administration documents, services, business analytics, and reporting are handled efficiently and effectively.