Pro Shop Lead

Pro Shop Lead

Salary

$20.73 - $26.68 Hourly

Location

Jacksonville Beach Golf Club, FL

Job Type

Full-Time Regular

Job Number

00734

Department

Parks & Recreation

Division

Golf Course Administration

Opening Date

10/19/2026

FLSA

Non-Exempt

Bargaining Unit

N/A

• Description
• Benefits
• Questions

Our employees uphold and promote the mission, vision, and core values of the City of Jacksonville Beach. To be successful, an individual must be able to perform the essential functions of the job and demonstrate a strong desire to be a part of our EPIC Team:

Empowerment Pride Integrity Communication Teamwork

JOB SUMMARY AND ESSENTIAL FUNCTIONS

This position performs responsible professional work in the operation of the golf pro-shop and promoting the game of golf; does related work as required. Work is performed under the regular supervision of the Senior Assistant Golf Professional. Some supervision is exercised over golf shop and service personnel.

Essential Functions:

• Registers golfers and assists with managing tournaments and promotional events.
• Collects, receipts, and accounts for green fees, cart charges, and other sales.
• Inspects and oversees operation of the golf carts, ensures golf carts are properly charged, and reports cart damage.
• Oversees and participates in the operation of the pro-shop and clubhouse.
• Monitors the deleted and voided transaction report daily.
• Monitors the sales in the point of sale system with the credit card terminals to check for accuracy and to identify any issues needing resolution.
• Assists in promoting the game of golf.
• Assists patrons with information about the facilities, equipment, rules, and etiquette.
• Establishes and assigns starting times.
• Maintains records and prepares reports.
• Oversees the general maintenance of the pro-shop and clubhouse.
• Maintains security of golf course property and buildings.
• Assists with or conducts performance evaluations.
• Assist with the administration of applicable staff via recordkeeping, work schedules, and timekeeping according to City policy.
• Assist in the inventory control of hard goods, soft goods, and special orders including: ordering procedures, receiving procedures, inputting into point of sale, pricing procedures, display, and sales.
• Performs related tasks as required.

QUALIFICATIONS AND PHYSICAL DEMANDS

Education and Experience:

A high school diploma or equivalent supplemented by completion of a professional golf apprenticeship program and some golf shop experience.

Special Qualifications:

Certificate of completion of School I or School II or P.G.A. School Program is desirable. Must obtain PGA membership through the PGA Professional Golf Management (PGA PGM) program within a prescribed timeframe.

Knowledge, Skills and Abilities:

• Knowledge of the rules, etiquette, equipment, and game of golf.
• Knowledge of the practices, methods, and policies used in municipal golf course operations. Ability to establish and maintain effective working relationships with the public and other employees.
• Skilled at teaching and playing golf.
• Ability to supervise concession and pro-shop activities and to account for revenues.
• Ability to communicate effectively, both orally and in writing.
• Ability to report to work as scheduled or notify supervisor personally by telephone in advance if unable to report to work.
• Ability to report to work on time and to perform the duties of the position for an entire workday.
• Ability to perform overtime, holiday, and weekend work as needed.

Physical Demands:

The work is light work requiring the exertion of up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and a negligible amount of force constantly to move objects, and some medium work requiring the exertion of 50 pounds of force occasionally, up to 20 pounds of force frequently, and up to 10 pounds of force constantly to move objects. Additionally, the following physical abilities are required:

• Reaching: Extending hand(s) and arm(s) in any direction.
• Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers.
• Standing: Particularly for sustained periods of time.
• Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
• Grasping: Applying pressure to an object with the fingers and palm.
• Vocal Communication: Required for expressing or exchanging ideas by means of the spoken word.
• Hearing: Required to perceive information at normal spoken word levels.
• Visual Acuity: Required for preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, use of measuring devices, operation of motor vehicles or equipment, determining the accuracy and thoroughness of work, and observing general surroundings and activities.

WORK ENVIRONMENT AND OTHER INFORMATION

The worker is subject to inside and outside environmental conditions and extreme heat.

Other Information:

Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.

The job description does not constitute an employment agreement between the City of Jacksonville Beach and the employee and is subject to change by the City as the needs of the City and requirements of the job change.

The City of Jacksonville Beach provides veterans' preference and priority in employment to eligible servicemembers, veterans, and certain spouses and family members under Chapter 295, Florida Statutes. Certain eligible servicemembers and veterans may qualify for a waiver of a postsecondary educational requirement. We encourage eligible applicants to apply and to indicate any claim for veterans' preference in their application.

The City of Jacksonville Beach provides a wide array of benefits to meet the diverse needs of our employees. Our comprehensive benefit programs include medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement and dependent care; an employee assistance program for you and your dependents. We also provide an extensive wellness program that includes activities, lunch and learns, and health fairs.

Click here to see more details on benefits.

01

Your responses to this supplemental questionnaire will be used to determine your eligibility to continue in the selection process. Incomplete, false, or misleading responses may result in disqualification. Do you certify that your responses are complete, truthful, and may be verified using the information provided in your application?

• Yes, I understand and certify that my responses are complete, truthful, and may be verified

02

This positon requires working as member of a team that values empowerment, pride, integrity, communication and teamwork. Are you willing to commit to these values?

• Yes
• No

03

Candidates selected for this position will be subject to a comprehensive background check, which includes a criminal history review.

• I have read, understand, and agree to the above statement

04

If you are a current employee with the City of Jacksonville Beach, in the event that you qualify for this position, you are required to notify your supervisor of the scheduled interview.

• I have read and understand the above statement

05

For external candidates, the starting salary for this position is between $20.73 and $26.68 per hour, depending on qualifications. For internal candidates, the starting salary will be based on A.04 and A.05 of the Citys Personnel Policies and Procedures. Is this acceptable to you?

• Yes
• No

06

I acknowledge that, as a condition of employment, participation in the organizations Pension Plan is mandatory. This plan requires a deduction of 7.95% from my pay each pay period, which is intended to support long-term financial security. I understand that I may contact the Human Resources department with any questions or for further clarification about the pension plan.

• Yes, I acknowledge and agree to the mandatory pension plan and payroll deduction
• No, I do not agree to the mandatory pension plan and payroll deduction

07

This is a full-time position requiring a rotating schedule that includes morning (6:00 a.m. to 2:00 p.m.), mid-day (9:00 a.m. to 5:00 p.m.), and evening (12:00 p.m. to 8:00 p.m.) shifts, including weekends and holidays. Please note that this position does not follow a Monday through Friday schedule. Are you able to meet this scheduling requirement?

• Yes
• No

08

What is the highest level of education you have completed?

• Less than High School
• High School Diploma or Equivalent
• Some College
• Associates Degree
• Bachelors Degree
• Masters Degree +

09

Have you completed a professional golf apprenticeship program? If yes, please provide the name of the program.

10

Do you have experience working in a golf shop?

• Yes
• No

11

Are you actively pursuing PGA membership through the PGA Professional Golf Management (PGA PGM) program?

• Yes
• No

12

This position requires you to obtain PGA membership through the PGA Professional Golf Management (PGA PGM) program within a specified timeframe after hire. Do you acknowledge and agree to meet this requirement?

• Yes, I acknowledge and agree
• No, I do not agree

Required Question

Employer City of Jacksonville Beach

Address 11 Third Street North

Jacksonville Beach, Florida, 32250

Phone 904-712-0772

Website www.jacksonvillebeach.org