Pro Associate

Job Description

Pro Associates are primarily responsible for outstanding customer service and ensuring transactions are handled quickly and accurately. The Pro Associate will drive customer acquisition by asking probing project questions and be knowledgeable about Pro loyalty programs. This position will utilize Pro benefits to drive sales by using bulk pricing, Pro Xtra, credit solutions, etc. They will work at the Pro desk responding to general questions, and will transition Managed Account customers and quote building tasks to the PASA. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies and standards, completing specified safety training, immediately correcting hazards and unsafe conditions or rep.

• PAY RANGE

• PAY RANGE

Starting pay may vary based on factors including, but not limited to, position offered and location.

$20.00

• Work Location

• Work Location

Onsite - These roles offer the opportunity to be part of a team at a specific physical location. Associates in these locations work in person at a local store, warehouse, or office, supporting daily operations and building strong relationships with their teams.

×

Work Location

Onsite - An associate in an onsite role works in a specific Home Depot location in order to complete their job duties.

Multisite - An associate in a multisite role works from multiple locations (e.g. Home Depot location or a customer's homes) to complete their job duties.

Hybrid - A hybrid role blends in-office and remote/virtual work locations. An associate will work from a designated Home Depot location on some days and remote/virtually on others.

Remote/virtual - An associate in a remote/virtual role does not have to be at a designated Home Depot location to complete their job duties.

Close