PRN Security Guard - Chicago

Position: Security Guard

Reports to: Clinic Manager

Classification: Full-time, exempt

Compensation: $20-$23 per hour

Location: Chicago, Illinois

Schedule

This is a PRN role and thus is not guaranteed a set number of hours per week. When possible, shifts will be scheduled with advance notice. At times this position will be asked for short-term availability (i.e. to cover when there is an unexpected call-off by our full time security staff).

Benefits

Because this job is PRN this job is not eligible for benefits.

Job Summary

The Security Guard is responsible for watching over Hope Clinic buildings and grounds to prevent fire, theft, vandalism, and unauthorized entry. The Security Guard will also assist staff with de-escalation efforts if visitors and/or patients become unruly, and isolation of the individual(s) when de-escalation efforts are unsuccessful. During emergencies, medical or otherwise, the Security Guard will help to keep staff, patients, and guests safe and provide clear direction if evacuation is needed. If environmentally hazardous situations arise, the security guard will assist management to ensure the safety of staff, patients, and guests.

Primary Responsibilities

• Periodically tours the clinic and surrounding building, examining doors, windows, and other possible entry points to determine that they are secure and not tampered with or broken.
• Monitors surveillance/camera equipment throughout the day. Watches and inspects all unattended bags or items left in or near the clinic.
• Meets with all incoming delivery personnel. Inspects and signs off on deliveries to the clinic.
• Approaches potentially unauthorized persons for questioning, re-routes or isolates them, or telephones police for assistance, according to circumstances.
• Sounds fire signal to alert fire department and clinic personnel in event of fire, assists in staff and patient evacuation, assists in fire extinguishing, if safely possible.
• Checks interior emergency exit lighting and access routes to emergency and fire entrances. Escorts personnel to and from parking lots or between buildings as requested.
• Answers patients and visitors questions concerning locations of various offices, rooms, and other clinic areas.
• Helps to maintain a peaceful environment, approaching patients and visitors to advise them of our clinic rules and requirements when needed.

Specific Duties

• Maintains a professional and empathetic approach when interacting with patients and visitors, including utilization of de-escalation efforts when patients or visitors become visibly upset, angry, or unruly.
• Maintains open effective communication with co-workers and management.
• Reports all security issues to management in a timely fashion.
• Reports patients or visitors experiencing medical concerns to management or a medical staff member in a timely manner.
• Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications

• Dedication to the mission and values of Hope Clinic
• Speaks, reads and writes fluent English. Bi-lingual applicants are highly encouraged to apply.
• High School Diploma or equivalent
• Experience and/or training in a healthcare environment is preferred.
• Current Illinois driver's license required. Must possess a good driving record clear of moving violations in the past five (5) years and no major driving offenses (DUI, etc.).
• Detail-oriented, organized, empathetic, and punctual.

Physical Requirements

• Work requires lifting or carrying objects which could be in excess of 50 lbs with frequent lifting and/or carrying of objects weighing up to 50 pounds.
• May stand for up to 8 hours a day, walk, climb stairs, and climb ladders while on duty.
• Full field of vision needed to detect unauthorized persons, malfunctioning equipment, or fire.

Application process

Send application to chicagoadmin@hopeclinic.com Include the following:

• Resume

A Note to Potential Candidates

Studies have shown that women, trans, non-binary folks, and BIPOC are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a diverse and inclusive organization, and we are most interested in finding the best candidate for the job. That candidate may be one who comes from a background less traditional to our field of work, and that's okay. We would strongly encourage you to apply, even if you don't believe you meet every one of the qualifications described.

Hope's commitment to diversity, equity, and inclusion

Diversity is a core value at Hope Clinic. We are passionate about building and sustaining an inclusive and equitable working and growth environment for all employees. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions.

Hope Clinic is an equal opportunity employer and will not discriminate in employment opportunities based on race, color, religion, gender or gender identity, marital status, sexual orientation, national origin, age, disabilities or any other characteristics or status protected by federal, state or local laws.

Hope Clinic

Hope Clinic's mission is to advance the human right to autonomy through the provision of the highest quality medical and emotional abortion care. Hope Clinic is an independent organization that employs more than 40 staff members. Hope Clinic is a member of the National Abortion Federation (NAF) and the Abortion Care Network (ACN).