Private Event Sales Supervisor

Position Summary:

The Missouri Historical Society is seeking an energized and entrepreneurial Private Events Coordinator to grow its private rentals program. Since launching a private rentals program in 2018, MHS has hosted hundreds of weddings, corporate gatherings, and nonprofit events, welcoming individuals and organizations to "make their own history" in a historic and memorable museum space. The Private Events Coordinator joins MHS's rentals team at an important moment as our organization sets ambitious goals for revenue growth, and as the Missouri History Museum continues through a multiyear effort to renovate its North Plaza and major exhibition galleries.

This position serves as the Private Events Sales Supervisor for the rental program at the Missouri History Museum, with primary responsibility for supporting, selling, and coordinating private rental events. The Sales Supervisor acts as one of two main points of contact for clients, guiding them through the entire rental process from initial inquiry to day-of-event execution while ensuring a seamless and positive client experience. Rental events include but not limited to, weddings, social gatherings, galas, parties, meetings, and workshops.

The Sales Supervisor will support the success and growth of the rental program by building strong client relationships, driving sales opportunities, coordinating event logistics, and ensuring exceptional customer service throughout the event experience. The ideal candidate will be highly organized, detail-oriented, and self-motivated, with strong leadership and communication skills and a commitment to hospitality and operational excellence.

Duties/Responsibilities:

• Active member of the sales team serving as the point of contact of all inquiries and bookings for the Missouri History Museum's private rental sales program.
• Coordinate all aspects of each rental, including client communication, site visits, planning meetings, and coordination among vendors, caterers, clients, and MHS from initial inquiry through the day of the event.
• Supervise and support rental sales team.
• Track, manage and follow up with sales leads and bookings through customer relationship management program.
• Utilize the group sales function of Altru database system to create client contracts, invoices and process payments for facility rentals.
• Create floorplans with All Seated/Prism software.
• Prepare run of show for all events and work closely with the catering, housekeeping, resource protection, production team, and administrative staff on organizing event details.
• Work closely with the department director to achieve sales goals and grow the private rentals program.
• Work events as necessary, often in the evenings and weekends.
• All other duties as assigned.

Job Skills and Experience:

• Fosters positive internal and external relationships.
• Highly organized individual, with the ability to balance multiple tasks, adhere to deadlines, and have a strong attention to detail.
• Brings energy, and enthusiasm, to work in a collaborative environment to maintain and grow the financial strength of the institution through the sales and management of high-quality rental events.
• Solid written and verbal communication skills.
• Ability to provide excellent customer service in a clear, concise manner in person, on the phone, and in written correspondence.
• A solutions-oriented ability to respond quickly and calmly in high pressure settings.
• Demonstrated ability to inclusively work with diverse audiences, including making accessible accommodations for people with disabilities.
• Demonstrated ability to take initiative and build relationships with colleagues, vendors, clients, and prospects.
• Proficient computer skills: ability to understand and work independently with Microsoft products including Outlook, Word, Excel, Power Point and Teams.
• Prior knowledge of or a willingness and ability to learn the All Seated/Prism or Cvent software.
• Knowledge of best practices in event planning, design, and management with the desire to stay current.
• Flexible schedule allowing weekend and evening event management.

Education and Experience:

• An engaging and welcoming presence and customer-centered mind-set are required.
• 3-5 years of experience in sales, event planning, or a similar job field
• Some college is preferred.