Job Summary

• Support US state privacy law operations and enhance the client privacy program
• Assist with implementing and operationalizing state and federal privacy law requirements
• Support Data Subject Access Request (DSAR) processes and privacy-related issue resolution
• Ensure timely completion of consumer privacy requests
• Collaborate cross-functionally to integrate privacy practices into business processes and product development
• Maintain privacy compliance documentation and support ongoing privacy initiatives

Essential Job Functions

• Support development and documentation of business requirements related to privacy law compliance
• Collaborate with Legal, Product, Security, IT, and internal teams to implement privacy requirements
• Assist in developing privacy training materials, job aids, and presentations
• Support implementation of product-related privacy requirements across the enterprise
• Identify, document, and track privacy risks and support remediation efforts
• Participate in Data Protection Impact Assessment (DPIA) reviews and maintain documentation
• Support privacy-by-design and data governance initiatives
• Assist with DSAR operations including request tracking, workflow support, issue resolution, and reporting
• Support handling of privacy complaints and consumer privacy requests
• Assist with supplier privacy assessments, questionnaires, and audit activities
• Maintain privacy-related documentation, questionnaires, and process materials
• Identify process improvement opportunities and support workflow automation initiatives

Minimum Qualifications & Requirements

• 2–4 years of experience in privacy, compliance, technology, data governance, digital operations, or related fields
• Experience supporting consumer privacy request processes (DSARs) preferred
• Familiarity with privacy tools, workflows, and privacy-enabling technologies preferred

Skills, Knowledge & Abilities

• Strong analytical and problem-solving skills
• Knowledge of privacy regulations such as CCPA and other state privacy laws
• Understanding of privacy-enabling technologies
• Knowledge of Agile and project management methodologies
• Ability to translate privacy laws into business requirements
• Strong multitasking, organizational, and attention-to-detail skills
• Ability to work independently and collaboratively in a team environment
• Strong communication and interpersonal skills
• Customer-focused mindset with professional ethics and judgment
• Proficiency in Microsoft Word, Excel, and PowerPoint

Education & Certifications

• Bachelor's degree in Computer Science, Information Security, Information Systems, or related field
• Preferred certifications: CIPP, CIPM, CIPT, CISSP, and/or CISM