Car Salesperson duties and responsibilities
Car salespeople are responsible for making customers feel welcome and supported through the car-purchasing process. The responsibilities of a car salesperson will vary depending on the size of their dealership, but usually include the following tasks:
- Greet customers arriving at the dealership
- Showcase the dealership's vehicles and explain their features and warranties to customers
- Answer customer questions about cars, financing and purchase process
- Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
- Coordinate with the finance department to determine each customer's financing and ownership options
- Contact past customers to ensure they are satisfied with their vehicles