Printing Customer Service Assistant

Specialty

  • Charles Town, West Virginia
  • 30+ days ago

    Highlights

    Provide accurate quotes, process orders, and ensure details are communicated clearly to both customers and the production team. Be the first point of contact for customers — in person, by phone, and through email — ensuring every interaction is clear, professional, and friendly.

    Numbers & Facts

    LocationCharles Town, West Virginia

    Description

    J

    Customer Service Representative 

    Do you thrive in a fast-paced environment and enjoy helping people bring their ideas to life? Our printing company is looking for a Customer Service Representative who is dependable, highly organized, and an excellent communicator.

    What You’ll Do:

    • Be the first point of contact for customers — in person, by phone, and through email — ensuring every interaction is clear, professional, and friendly.

    • Guide clients through the printing process, keeping projects on track from start to finish.

    • Provide accurate quotes, process orders, and ensure details are communicated clearly to both customers and the production team.

    • Stay organized while managing multiple projects and deadlines.

    • Contribute ideas and solutions — we value team members with an entrepreneurial spirit who go beyond “just the basics.”

    What We’re Looking For:

    • Strong organizational skills with the ability to juggle multiple tasks and stay on top of details.

    • Outstanding communication skills — you’re clear, professional, and confident with customers and teammates alike.

    • A strong work ethic and ability to thrive in a fast-paced environment.

    • A problem-solver with initiative who can anticipate customer needs.

    • Previous customer service experience (printing or related industry experience a plus, but not required).

    Why Join Us:We’re more than a printing company — we’re a creative partner to local businesses, nonprofits, and organizations. You’ll be part of a collaborative team where your organizational skills and communication talents make a real difference.

    Apply today and bring your strong communication skills, organizational talent, and entrepreneurial spirit to our team.

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