Printing and Instructional Support Supervisor Onsite Position

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How to Apply

A cover letter and resume are important submissions for the hiring team to get a sense of your experience and skill set. Submit both a cover letter and resume as one file.

The review of resumes will begin when the posting closes. Applicants selected for an interview will be contacted via email. The interview process will consist of an initial 30-45 minute screening interview and possibly one additional interview for select candidates. Additionally, samples of relevant work may be requested.

Note: This job is situated in Ann Arbor and daily on-campus work is required. The anticipated schedule for this position is daytime hours Monday through Friday (exact schedule to be determined with the operations manager).

Job Summary

The Taubman College of Architecture and Urban Planning is seeking a printing and instructional support supervisor to join our business operations/information technology team. Reporting to the operations manager, you will deliver a range of printing and plotting services (from self-service to full-service), specifically tailored to the needs of architectural design and education, but also for other disciplines in the college and across campus. We ask that you understand small-/large-format printing and plotting techniques and be able to troubleshoot and advise on file repairs to achieve final printed documents. In addition to printing, you will help understand faculty teaching and student learning needs and provide support through acquisition of instructional materials and supplies. You will also manage one full-time employee and student and temporary workers who are a shared resource between printing and cashiering. The work of this role is likely to evolve over time to meet the instructional support needs of the college.

Responsibilities*

• Operate, maintain, and troubleshoot small- and large-format printers, plotters, and other related equipment. Ensure performance and quality output.
• Help set up, monitor, and upgrade a self-service system for students and faculty.
• Produce high-quality prints, including architectural plans, elevations, sections, and 3D renders. Manage online submission system and print queue.
• Work with students and faculty to prepare digital files for printing. Provide guidance on file formats, resolution, color management, and layout optimization.
• Maintain inventory of printing materials and supplies. Select and order appropriate media, inks, and other consumables, keeping up with the latest trends and advancements in printing technology.
• Work with faculty to keep materials supplies updated with teaching requirements and the academic schedule.
• Provide technical support and training to students and faculty on printing and plotting techniques. Develop instructional materials and conduct training sessions.
• Collaborate with faculty and students on special projects, exhibitions, and presentations. Offer advice on printing and plotting strategies to achieve desired outcomes.
• Advertise the college's printing services across campus, and communicate with the college community about protocols and scheduling.
• Track and reconcile printing including creating reports for printing volume on self serve PCounter System and reconciling orders in Concur.
• Understand faculty teaching and student learning needs and provide support through acquisition of instructional materials and supplies.
• Manage and train full-time employee as well as student and temporary workers

Required Qualifications*

• Bachelor's degree or relevant work experience in printing-related positions
• 3+ years of experience in large-format printing and plotting
• Proficiency in software such as Adobe Creative Suite, AutoCAD, Revit, and 3D modeling programs

Modes of Work

The work requires, or the supervisor approves a fully onsite presence. Onsite is defined as a designated U-M owned or leased work location within or outside of the State of Michigan.

Additional Information

The salary range for this position is $60,000 - $63,000. Factors used to determine salary include experience, knowledge and skills for the position. You are encouraged to discuss salary questions to honor transparency throughout the recruiting process.

In addition to a career filled with purpose and opportunity, U-M offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include generous time off; retirement plan with two-for-one matching contributions after the first year; many choices for comprehensive health insurance; life insurance; long-term disability coverage; and flexible spending accounts for healthcare and dependent care expenses. Learn more about U-M benefits.

Please note:

• Relocation assistance is not provided for this position.
• Authorization to work in the U.S. is a precondition of employment. Applicants will not be sponsored for work visas.

Our Shared Values

We aim to create a community of mutual respect and trust where everyone's backgrounds, identities, and views are represented without any threat of bias, harassment, intimidation, or discrimination. Learn more about the shared values we have for our community.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.