Highlights
We"re looking for a Principal Technical Program Manager to be the single-threaded leader owning the AWS-SDO partnership for the long term demand-supply and supportability feedback driving the commitment to deliver capacity together. The CloudTune Capacity Management and Planning (CaMP) team plans, buys and manages the AWS infrastructure behind Amazon"s Worldwide Stores, Digital and Other (SDO) businesses.
Numbers & Facts
| Location | Austin, TX |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
Description
The CloudTune Capacity Management and Planning (CaMP) team plans, buys and manages the AWS infrastructure behind Amazon"s Worldwide Stores, Digital and Other (SDO) businesses. That includes Alexa, Advertising, Prime Video, Retail and Marketplaces, and the GPU and Bedrock capacity behind Amazon"s generative AI work. We run SDO-wide programs that secure capacity for peak events like Prime Day, Black Friday and Cyber Monday. We also run multi-year programs like Mega-Region Diversification, and we manage IMR spend across all of it.
We"re looking for a Principal Technical Program Manager to be the single-threaded leader owning the AWS-SDO partnership for the long term demand-supply and supportability feedback driving the commitment to deliver capacity together.
You"ll work closely with CloudTune Science, Engineering and SDO partners to represent SDO"s long-term demand to AWS service, infrastructure and supply chain leaders. You"ll also bring AWS limits, priorities and commitments back into SDO planning.
Key job responsibilities
- Serve as the main liaison between Cloudtune and AWS. You"re the escalation point and decision-maker for SDO capacity matters with AWS capacity, supply chain, EC2 and service teams. Set up and run the working rhythm between the two organizations: operating reviews, commitment tracking and escalation paths.
- Drive the supply and supportability feedback loop. Make sure AWS supply limits and supportability feedback reach CloudTune Science and SDO demand planning early enough to act on.
- Own the engineering goals for system integration. Define and deliver the architecture and multi-year roadmap for end-to-end demand and supply signals. This covers data contracts, interfaces and automation that replace manual handoffs and make allocation better across regions, instance types and capacity types.
- Influence at scale. Drive architectural and process change across thousands of teams in tightly constrained environments, using influence rather than authority.
- Communicate with senior leaders. Own the Monthly Business Reviews, narratives and decision documents for Directors, VPs and S-team stakeholders across SDO and AWS.
- Dive deep and make the call. Use data to spot risks early, lay out trade-offs and push decisions forward before problems block the work.
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles