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Principal Technical Program Manager, Amazon Lists

Amazon.com Inc

  • Seattle, WA
  • 12 days ago

    Highlights

    We are looking for a Principal Technical Program manager (Individual contributor role) to lead the delivery of a new S-Team goal, which aims to build a completely new CX that revolutionizes how customers save their inspiration - whether it is an item they want to purchase later or something else to complete a task. The Amazon Lists team within the Core Shopping org builds experiences that help customers seamlessly save inspiration they discover on or off Amazon, evaluate, share, and purchase them.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    The Amazon Lists team within the Core Shopping org builds experiences that help customers seamlessly save inspiration they discover on or off Amazon, evaluate, share, and purchase them. Our vision is to create the most intelligent, easy-to-use, and personalized lists experience in the world that supports both shopping and non-shopping use cases. We own the Amazon Lists CX (e.g., Wishlist) that hundreds of millions of customers world wide use and love. The Lists team consists of multiple 2-pizza teams consisting of Engineers, Product Managers, and User Experience designers. We also partner closely with several teams, including Alexa teams so that customers get a seamless list-building experience whether they are on an Alexa device, Mobile shopping app, or desktop.

    We are looking for a Principal Technical Program manager (Individual contributor role) to lead the delivery of a new S-Team goal, which aims to build a completely new CX that revolutionizes how customers save their inspiration - whether it is an item they want to purchase later or something else to complete a task. This role will have significant influence on the strategy and execution of this new initiative, and will work with partner teams across Shopping, Alexa, and other orgs to execute. You will work closely with product, engineering, and UX leaders to deliver a PR-worthy launch as part of the S-Team goal, and build a roll-out plan to iterate and get customer feedback quickly to influence the product direction. You will work very closely with other technical leaders to launch AI / Agentic capabilities that make it easier for customers to organize their saved inspiration, and take relevant actions. You will also have the opportunity to influence the broader Lists roadmap, including contributing to 3 Year Planning, OP1, etc., and have very strong technical acumen to unblock engineering teams.

    Key job responsibilities

    • Lead the overall delivery of high-visibility initiatives (e.g., S-Team goal) to radically improve the saving experience for customers
    • Partner closely with engineering team, product management, and UX design teams to ensure we"re building the best customer experience.
    • Serve as the key tech point of contact (POC) for partner teams contributing to your goals, such as Alexa, and within the Shopping org. This includes managing stakeholder relationships and owning crisp written and verbal executive-level communications.
    • Establish and improve processes for managing complex, cross-functional programs and coordinating product demo and release schedules.
    • Escalating risks/issues on a timely basis to senior leaders, and owning their resolution. This includes unblocking engineers as needed, and coordinate with partner teams.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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