Cloud Computing, Communication Skills, Customer Relationship Management (CRM), Data Recovery, Database Administration, Identify Issues, Knowledge Base, Linux Operating System, Maintenance Services, Microsoft Windows Operating System, Oracle, Oracle Database, Performance Tuning/Optimization, Post-Sales, Problem Solving Skills, RMAN, Sales Support, Technical Analysis, Technical Strategy, Technical Support, United States Citizen, United States Department of Defense (DoD), Unix Operating Systems
LOCATION
Sacramento, CA
POSTED
1 day ago
Support engineer with 7+ years of experience in database administration, applications, or related fields, preferably US citizenship for US Gov Cloud and DoD support. Focuses on post-sales support, troubleshooting, and customer relationship management through phone and electronic channels. Provides strategic technical assistance on Oracle Database (12c, 18c, 19c, 23c), security features, backup/recovery (RMAN), Data Guard, Performance Tuning, and Cloud Infrastructure. Responsibilities include managing service requests, problem resolution, knowledge base contributions, and collaboration with development teams. Requires strong technical skills, including Unix/Linux/Windows OS, and optional expertise in network, Oracle Grid Control, RAC, and other databases. Qualifications: Bachelor’s in a technical field, 10+ years in related roles, excellent communication skills, and ability to work independently. Offers comprehensive benefits and competitive pay.
About the Company
O
Oracle
For over three decades, Oracle has been the center of innovation for business software birthplace of the first commercially available relational database, the first suite of internet-based applications, and the next-generation enterprise-computing platform, Oracle Fusion. Today, Oracle provides the world's most complete, open, and integrated business software and hardware systems, with more than 370,000 customers including - 100 of the Fortune 100 - representing a variety of sizes and industries in more than 145 countries around the globe. And Oracle's 110,000 global employees - including 30,000 developers working full-time on Oracle products -are critical to that success.
Oracle Supports Workforce Diversity