Highlights
As we expand our focus on new-logo growth, we are looking for experienced Principal Solutions Consultants who thrive in competitive, early-stage opportunities and can help create demand, shape strategy, demonstrate differentiated value, and build compelling business and technical cases for transformation. Our 1:1 Customer Engagement Specialist Solutions Consulting team serves as trusted advisors to customers and prospects, helping organizations move beyond product-centric, channel-siloed and audience-based approaches toward real-time, contextually relevant 1:1 customer engagement.
Numbers & Facts
| Location | San Francisco, CA |
| Industry | Computer/IT Services |
| Salary | $140,400–$213,900 Per Year |
| Company Size | 500 to 999 employees |
| Year Founded | 1971 |
| Website | https://www.pesystems.com/ |
Description
Principal Solutions Consultant - 1:1 Customer Engagement
Job Category: Pre-Sales Consulting
Location: US - California - Remote
Meet Our Team:
Pega is a leader in real-time decisioning, helping organizations transform how they engage customers through Pega Customer Decision Hub, an AI-powered centralized decisioning platform.
Our 1:1 Customer Engagement Specialist Solutions Consulting team serves as trusted advisors to customers and prospects, helping organizations move beyond product-centric, channel-siloed and audience-based approaches toward real-time, contextually relevant 1:1 customer engagement.
As we expand our focus on new-logo growth, we are looking for experienced Principal Solutions Consultants who thrive in competitive, early-stage opportunities and can help create demand, shape strategy, demonstrate differentiated value, and build compelling business and technical cases for transformation.
This role combines deep expertise in AI and AI-driven decisioning with strategic consulting, value consulting, and enterprise solution selling.
Picture Yourself at Pega:
As a Principal Solutions Consultant within the 1:1 Customer Engagement organization, you will partner with Sales, industry experts, Product, Professional Services, and other teams to pursue strategic opportunities and help organizations transform how they engage with their customers.
You will have a particular focus on new-logo opportunities, engaging prospects early in their buying journey and helping shape opportunities where the vision, requirements, business case, or solution strategy may still be evolving.
You will bring a hunter mindset to Solutions Consulting, combining strategic discovery, AI expertise, technical credibility, value selling, and executive storytelling to help customers understand both the business value and transformational potential of Pega's Customer Decision Hub.
You will be equally comfortable discussing business strategy with senior executives, exploring AI and decisioning approaches with technical stakeholders, and working hands-on with account teams to advance complex enterprise opportunities.
What You'll Do at Pega:
+ Lead solution consulting for strategic new-logo opportunities as well as existing accounts, partnering with account teams to create, shape, and advance opportunities from early discovery through technical validation and close.
+ Bring a hunter mindset to Solutions Consulting, thriving in greenfield environments where customer requirements, business cases, and transformation strategies may still need to be defined.
+ Conduct strategic and executive-level discovery to uncover business challenges, customer engagement opportunities, strategic priorities, and measurable business outcomes.
+ Apply expertise in AI, AI-driven decisioning, next-best-action, machine learning, and real-time customer engagement to help organizations define practical transformation strategies.
+ Translate complex technology capabilities into compelling business narratives connected to outcomes such as revenue growth, customer experience, operational efficiency, retention, and customer lifetime value.
+ Lead value-based selling and value consulting, helping customers and account teams develop business cases, value hypotheses, outcome frameworks, and executive transformation narratives.
+ Serve as a strategic advisor to organizations evaluating how AI and decisioning can transform customer engagement across marketing, sales, and customer service.
+ Drive solution strategy throughout complex enterprise sales cycles, including presentations, demonstrations, workshops, assessments, proofs of concept/value, and technical validation.
+ Navigate competitive sales environments and help differentiate Pega's approach to AI, decisioning, customer engagement, and enterprise transformation.
+ Challenge conventional approaches where appropriate and help customers establish a vision and strategy before requirements become fixed.
+ Partner across Sales, Product, Professional Services, Customer Success, industry teams, and strategic partners to align business value, solution strategy, and execution.
Who You Are:
+ You are an experienced Solutions Consultant who thrives in new-logo acquisition and complex enterprise sales environments.
+ You have a hunter mentality and enjoy pursuing opportunities where relationships, requirements, and solution strategies still need to be established.
+ You are passionate about AI, AI-driven decisioning, and the practical application of AI to solve complex customer and business challenges.
+ You understand how to move beyond feature-based demonstrations and lead customers through business discovery, strategic visioning, value definition, and solution strategy.
+ You are comfortable engaging senior executives and connecting technology investments to strategic priorities and measurable business outcomes.
+ You can make sophisticated AI and technical concepts accessible and compelling for both business and technical audiences.
+ You are comfortable challenging conventional thinking and helping customers evaluate new approaches.
+ You thrive in ambiguity and can help develop the strategy rather than simply respond to predefined requirements.
+ You bring strong executive presence and can influence stakeholders across business and technology functions.
+ You are strategic and consultative while remaining hands-on throughout the sales cycle.
+ You are collaborative and can bring together sales, technical, partner, product, and services teams around a common customer strategy.
What You've Accomplished:
+ 8+ years of experience in Solutions Consulting, Solutions Engineering, Value Consulting, Business Architecture, or a comparable customer-facing strategic technology role.
+ Demonstrated success pursuing and winning new-logo enterprise opportunities, including experience supporting complex sales cycles from early-stage discovery through close.
+ Strong experience with AI, AI-driven decisioning, machine learning, next-best-action, or related intelligent customer engagement technologies.
+ Significant experience with value selling and value consulting, including business case development, value frameworks, ROI analysis, and executive storytelling.
+ Experience leading strategic discovery and consulting engagements with senior business and technology stakeholders.
+ Proven ability to translate complex AI and technology capabilities into measurable business outcomes.
+ Experience shaping opportunities where requirements are not fully defined and helping customers establish the vision, strategy, value proposition, and path forward.
+ Demonstrated ability to differentiate solutions and influence customer strategy within competitive enterprise sales environments.
+ Experience working cross-functionally with Sales, Product, Engineering, Professional Services, Customer Success, and partner organizations to advance complex opportunities.
Pega Offers You:
+ The opportunity to work with leading technology to drive digital transformation and measurable business outcomes for customers.
+ An innovative, inclusive, agile, flexible, and rewarding work environment.
+ The opportunity to collaborate with a close-knit Specialist team with diverse industry, technology, and consulting backgrounds.
+ Continuous learning and development opportunities.
+ A competitive benefits program inclusive of pay and revenue-based bonus.
Additional Information
Base salary range for this role is 140,400 - 213,900 USD annually. This role may also be eligible for annual bonus OR commission, as well as benefits and other incentives.
The final compensation will be determined during the offer process based on the candidate's education, experience, skills, and qualifications, as well as market conditions and may vary from the posted range. We will share an information on benefits, bonus/commission, and other pay components for this role at the relevant recruitment stage.
Job ID: 24126
AI in Action – Responsible Use of AI in Recruitment
Pega embraces the responsible use of artificial intelligence (AI) to improve efficiency, consistency, and fairness across our business. We encourage thoughtful and ethical adoption of AI technologies that support people—not replace them. We may use AI‑enabled tools in our recruitment process. These tools are designed to assist us by providing insights and operational support.
All hiring decisions are made based on human review and judgment. You may have the right to request human review, provide additional information, or raise questions about how such tools are used.
Culture
At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.
We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.
As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
This same mindset shapes how we work, encouraging curiosity, continuous learning, and smarter ways of working with AI. At Pegasystems, we believe the best ideas come from curious people who embrace change, learn continuously, and use AI to work smarter and move faster. Guided by our values, we bring a growth mindset to every challenge and create lasting impact together.
Export Compliance
For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.
Accommodations
If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process,or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.
Privacy Notices
Ready to build a Blueprint?
Choose the reinvention engine for your needs.
For workflows & app design
Reimagine your processes and turn any workflow into a build-ready
application with confidence.
For marketing & CX strategy design
Visualize customer journeys and engagement strategies across all
touchpoints and activate them.
It is Pega's policy to engage, recruit, hire, promote, train, discipline, and compensate in all job classifications, without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other category protected by law.
https://www.pega.com/about/careers/equal-employment-opportunity
Job Category: Pre-Sales Consulting
Location: US - California - Remote
Meet Our Team:
Pega is a leader in real-time decisioning, helping organizations transform how they engage customers through Pega Customer Decision Hub, an AI-powered centralized decisioning platform.
Our 1:1 Customer Engagement Specialist Solutions Consulting team serves as trusted advisors to customers and prospects, helping organizations move beyond product-centric, channel-siloed and audience-based approaches toward real-time, contextually relevant 1:1 customer engagement.
As we expand our focus on new-logo growth, we are looking for experienced Principal Solutions Consultants who thrive in competitive, early-stage opportunities and can help create demand, shape strategy, demonstrate differentiated value, and build compelling business and technical cases for transformation.
This role combines deep expertise in AI and AI-driven decisioning with strategic consulting, value consulting, and enterprise solution selling.
Picture Yourself at Pega:
As a Principal Solutions Consultant within the 1:1 Customer Engagement organization, you will partner with Sales, industry experts, Product, Professional Services, and other teams to pursue strategic opportunities and help organizations transform how they engage with their customers.
You will have a particular focus on new-logo opportunities, engaging prospects early in their buying journey and helping shape opportunities where the vision, requirements, business case, or solution strategy may still be evolving.
You will bring a hunter mindset to Solutions Consulting, combining strategic discovery, AI expertise, technical credibility, value selling, and executive storytelling to help customers understand both the business value and transformational potential of Pega's Customer Decision Hub.
You will be equally comfortable discussing business strategy with senior executives, exploring AI and decisioning approaches with technical stakeholders, and working hands-on with account teams to advance complex enterprise opportunities.
What You'll Do at Pega:
+ Lead solution consulting for strategic new-logo opportunities as well as existing accounts, partnering with account teams to create, shape, and advance opportunities from early discovery through technical validation and close.
+ Bring a hunter mindset to Solutions Consulting, thriving in greenfield environments where customer requirements, business cases, and transformation strategies may still need to be defined.
+ Conduct strategic and executive-level discovery to uncover business challenges, customer engagement opportunities, strategic priorities, and measurable business outcomes.
+ Apply expertise in AI, AI-driven decisioning, next-best-action, machine learning, and real-time customer engagement to help organizations define practical transformation strategies.
+ Translate complex technology capabilities into compelling business narratives connected to outcomes such as revenue growth, customer experience, operational efficiency, retention, and customer lifetime value.
+ Lead value-based selling and value consulting, helping customers and account teams develop business cases, value hypotheses, outcome frameworks, and executive transformation narratives.
+ Serve as a strategic advisor to organizations evaluating how AI and decisioning can transform customer engagement across marketing, sales, and customer service.
+ Drive solution strategy throughout complex enterprise sales cycles, including presentations, demonstrations, workshops, assessments, proofs of concept/value, and technical validation.
+ Navigate competitive sales environments and help differentiate Pega's approach to AI, decisioning, customer engagement, and enterprise transformation.
+ Challenge conventional approaches where appropriate and help customers establish a vision and strategy before requirements become fixed.
+ Partner across Sales, Product, Professional Services, Customer Success, industry teams, and strategic partners to align business value, solution strategy, and execution.
Who You Are:
+ You are an experienced Solutions Consultant who thrives in new-logo acquisition and complex enterprise sales environments.
+ You have a hunter mentality and enjoy pursuing opportunities where relationships, requirements, and solution strategies still need to be established.
+ You are passionate about AI, AI-driven decisioning, and the practical application of AI to solve complex customer and business challenges.
+ You understand how to move beyond feature-based demonstrations and lead customers through business discovery, strategic visioning, value definition, and solution strategy.
+ You are comfortable engaging senior executives and connecting technology investments to strategic priorities and measurable business outcomes.
+ You can make sophisticated AI and technical concepts accessible and compelling for both business and technical audiences.
+ You are comfortable challenging conventional thinking and helping customers evaluate new approaches.
+ You thrive in ambiguity and can help develop the strategy rather than simply respond to predefined requirements.
+ You bring strong executive presence and can influence stakeholders across business and technology functions.
+ You are strategic and consultative while remaining hands-on throughout the sales cycle.
+ You are collaborative and can bring together sales, technical, partner, product, and services teams around a common customer strategy.
What You've Accomplished:
+ 8+ years of experience in Solutions Consulting, Solutions Engineering, Value Consulting, Business Architecture, or a comparable customer-facing strategic technology role.
+ Demonstrated success pursuing and winning new-logo enterprise opportunities, including experience supporting complex sales cycles from early-stage discovery through close.
+ Strong experience with AI, AI-driven decisioning, machine learning, next-best-action, or related intelligent customer engagement technologies.
+ Significant experience with value selling and value consulting, including business case development, value frameworks, ROI analysis, and executive storytelling.
+ Experience leading strategic discovery and consulting engagements with senior business and technology stakeholders.
+ Proven ability to translate complex AI and technology capabilities into measurable business outcomes.
+ Experience shaping opportunities where requirements are not fully defined and helping customers establish the vision, strategy, value proposition, and path forward.
+ Demonstrated ability to differentiate solutions and influence customer strategy within competitive enterprise sales environments.
+ Experience working cross-functionally with Sales, Product, Engineering, Professional Services, Customer Success, and partner organizations to advance complex opportunities.
Pega Offers You:
+ The opportunity to work with leading technology to drive digital transformation and measurable business outcomes for customers.
+ An innovative, inclusive, agile, flexible, and rewarding work environment.
+ The opportunity to collaborate with a close-knit Specialist team with diverse industry, technology, and consulting backgrounds.
+ Continuous learning and development opportunities.
+ A competitive benefits program inclusive of pay and revenue-based bonus.
Additional Information
Base salary range for this role is 140,400 - 213,900 USD annually. This role may also be eligible for annual bonus OR commission, as well as benefits and other incentives.
The final compensation will be determined during the offer process based on the candidate's education, experience, skills, and qualifications, as well as market conditions and may vary from the posted range. We will share an information on benefits, bonus/commission, and other pay components for this role at the relevant recruitment stage.
Job ID: 24126
AI in Action – Responsible Use of AI in Recruitment
Pega embraces the responsible use of artificial intelligence (AI) to improve efficiency, consistency, and fairness across our business. We encourage thoughtful and ethical adoption of AI technologies that support people—not replace them. We may use AI‑enabled tools in our recruitment process. These tools are designed to assist us by providing insights and operational support.
All hiring decisions are made based on human review and judgment. You may have the right to request human review, provide additional information, or raise questions about how such tools are used.
Culture
At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.
We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.
As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
This same mindset shapes how we work, encouraging curiosity, continuous learning, and smarter ways of working with AI. At Pegasystems, we believe the best ideas come from curious people who embrace change, learn continuously, and use AI to work smarter and move faster. Guided by our values, we bring a growth mindset to every challenge and create lasting impact together.
Export Compliance
For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.
Accommodations
If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process,or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.
Privacy Notices
Ready to build a Blueprint?
Choose the reinvention engine for your needs.
For workflows & app design
Reimagine your processes and turn any workflow into a build-ready
application with confidence.
For marketing & CX strategy design
Visualize customer journeys and engagement strategies across all
touchpoints and activate them.
It is Pega's policy to engage, recruit, hire, promote, train, discipline, and compensate in all job classifications, without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other category protected by law.
https://www.pega.com/about/careers/equal-employment-opportunity
About Company
Since 1971, P E Systems has been providing professional systems engineering and acquisition management services. The firm has CONUS locations in Virginia, Maryland, Massachusetts, Oklahoma and Ohio, and overseas in Japan, Bahrain and Italy. The company provides a range of technical capabilities supporting many different clients. P E Systems practices a full service approach through its use of flexible, mission-oriented teams that bring the right resources together to meet all customer requirements. Our emphasis is on personnel both acquiring and retaining a staff of qualified engineering and technical professionals through selective recruiting and a comprehensive benefits program has contributed to our continued success in supporting a wide range of government organizations.
P E Systems has developed strong core capabilities in systems engineering, specialized acquisition support, and communications interface programs through provision of technical, program management and systems acquisition support as both a prime and subcontractor. We have established strategic relationships with our Partners.
P E Systems has a long history of providing superior technical support services in a cost-effective manner. Our Quality Policy further describes the focus on quality that helps us achieve this level of service.
- 2017 – Summit Research Corporation (SRC) merged into P E Systems on March 1, 2017, assuming all contract obligations
- 2016 – Jack Grady appointed to Vice-President of Operations and Dayton Division Manager
- 2007 – Opened new offices and San Antonio, TX
- 2006 – Graduated from 8(a) program
- 2003 – P E Systems achieves ISO 9001 certification
- 2000 – P E Systems acquired Atlantic Analysis Corporation to enhance IT offerings with Oracle database development capabilities
- 1998 – Acquired Bahan Dennis, Inc. (BDI), which has been integrated into the company operating structure, as the Dayton, OH Division. It provides program management and systems functional support to the Aeronautical Systems Center, AFMC, Material Systems Group (ESC) and the Air Force Reserve Command Detachments at Wright Patterson AFB, OH
- 1997 – Became an 8(a) certified small business and gained approval for a GSA Schedule for Information Technology Services
- 1996 – P E Systems acquired Summit Research Corporation (SRC) as a wholly owned subsidiary specializing in Exercise/Performance/Acoustic Analysis, Training, and Information Technology services, primarily for the U.S. Navy
- 1995 – Wes King acquired P E Systems
- 1971 – P E Systems founded
- 1971 – P E Systems was formed to provide technical, scientific, and programmatic management and systems acquisition support to the Department of Defense as well as other government and commercial organizations
Similar Job Searches
Partner Manager Jobs in San Francisco, CABusiness Development Manager Jobs in San Francisco, CARelationship Manager Jobs in San Francisco, CACompliance Manager Jobs in San Francisco, CAEngagement Manager Jobs in San Francisco, CAPartnership Manager Jobs in San Francisco, CASolutions Consultant Jobs in Walnut Creek, CASolutions Consultant Jobs in Palo Alto, CASolutions Consultant Jobs in Oakland, CASolutions Consultant Jobs in Sunnyvale, CA