Principal Solution Architect

This is a contract position for a Principal Solution Architect based in Frisco, Texas, available for 6+ months. You will design and implement Salesforce-based technology solutions that support Direct Store Delivery (DSD), retail execution, and consumer goods business processes, working closely with business and technology teams to integrate complex Salesforce systems and components across the enterprise.

Responsibilities

• Contribute to defining Salesforce architecture models, solution patterns, and implementation guidelines aligned with enterprise architecture standards and Salesforce best practices.
• Analyze and translate DSD, retail execution, and consumer goods business requirements into conceptual Salesforce architectures and high-level system designs.
• Develop conceptual models of how field sales representatives, merchandisers, route drivers, and retail users interact with Salesforce solutions.
• Review existing Salesforce and adjacent systems to determine improvement or modernization opportunities.
• Collaborate with teams to create Salesforce solutions and integration diagrams.
• Identify organizational impact on people, processes, technology, and financials.
• Evaluate Salesforce products and third-party ISV solutions and their integration into the architecture.
• Shepherd Salesforce solution design and implementation while resolving architectural issues with strong problem-solving skills.
• Architect and extend Salesforce Consumer Goods Retail Execution (CGRE) applications, including visit planning, in-store execution, surveys, tasks, and mobile offline experiences.
• Apply Einstein AI and analytics capabilities to enable insights-driven decision-making, predictive recommendations, and performance optimization for field sales and retail execution teams.
• Design and implement Salesforce Agentforce and AI-powered experiences to support intelligent automation, guided selling, and field productivity use cases across DSD and retail execution workflows.
• Ensure resiliency, availability, scalability, performance, and maintainability of Salesforce solutions.
• Research emerging Salesforce features and industry trends.

Qualifications

• Required

• Master's or Bachelor's degree in a related field (e.g., Computer Science, Computer Engineering, Electrical Engineering, Information Technology, System Analysis) or equivalent combination of education and work experience.

• 10-12+ years of experience in IT and business/industry, including strategic and operations planning.

• 10+ years of experience in at least three disciplines, such as business, solution, or technical architecture, application development, middleware, information analysis, database management, or operations.

• 3-5 years of IT experience including Salesforce architecture, design, and delivery.

• Strong experience in consumer goods cloud and retail execution architecture.

• Experience working in multiple, diverse technologies and processing environments.

• Knowledge of SDLC methodologies with experience delivering Salesforce solutions in Agile and DevOps environments.

• Proven ability to translate strategic vision into executable Salesforce roadmaps.

• Ability to lead cross-functional teams and communicate effectively with business stakeholders.

• Experience with Salesforce implementations involving large numbers of users and records.

• Expertise in guiding architecture decisions for retail execution and mobile/offline workflows.

• Deep knowledge of Salesforce CGRE (Consumer Goods Retail Execution), core platform, integration, and data transfer capabilities.

• Familiarity with other Salesforce platforms such as SFMC, Contact Center, Service Cloud, and CRM.

• Knowledge of integration patterns, including real-time and batch approaches.

• Preferred

• Experience with Salesforce Agentforce and AI-powered solutions.

• Expertise in applying Einstein AI and analytics capabilities.