Principal Software Engineer

Overview

AI agents are becoming part of how every organization works, and someone has to build the platform they run on. Thats us.

The Agent 365 Foundation team builds the shared infrastructure behind Microsofts agent platform. Agents across Microsoft 365, Dynamics 365, Power Platform and beyond are deployed, secured, scaled and governed on what we build. We take on hard distributed-systems problems at real scale, and our decisions affect thousands of services and millions of customers.

Were looking for a Principal Software Engineer who likes the problems nobody has solved yet. You question assumptions and break ambiguous challenges into clear bets. You can find the root cause behind a messy, multi-service failure. Youll help set the technical direction for the foundation that Microsofts agent ecosystem runs on.

Microsofts mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Team Specific Overview: The Agent 365 Shared Infrastructure & Foundation team builds the hosting, compute and platform services that agent workloads run on across Microsoft. Were building a fault-tolerant, cell-based architecture that lets teams ship fast, secure and compliant by default. Shared infrastructure gives us economies of scale. It also brings hard problems such as resource governance, noisy-neighbor isolation, multi-region expansion and sovereign-cloud boundaries. Our goal is 99.99% reliability for thousands of services, with best practices built in from day one.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Set technical direction. Own the architecture for core parts of the Agent 365 platform. Make the hard calls on trade-offs between scale, reliability, cost and speed, and take a long-term view.

• Solve the hardest problems. Lead the toughest cross-service investigations in high-throughput, multi-tenant systems, from first signal to lasting fix. Use data and first-principles thinking rather than assumptions.

• Build for scale and resilience. Design and deliver cell-based, fault-tolerant systems with Azure (AKS and related compute) that keep reliability, security and compliance high as we grow.

• Raise the engineering bar. Set standards for design, code quality, testing and operational excellence, and lead by example through design reviews, incident retrospectives and hands-on work.

• Lead across boundaries. Line up partner teams across M365, Dynamics 365, Power Platform and Azure on shared platform direction. Turn ambiguity into clear plans that teams can execute.

• Grow engineers. Mentor senior engineers and help build a culture of curiosity, healthy debate and ownership.

Qualifications

Required Qualifications:

• Bachelors Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
• OR equivalent experience.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Masters Degree in Computer Science or related technical field AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

• OR Bachelors Degree in Computer Science or related technical field AND 15+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

• OR equivalent experience.

• Proven experience designing and operating large-scale distributed services or cloud infrastructure in production.

• Deep experience with Azure and container platforms such as AKS, Kubernetes or Service Fabric, and with reliability engineering at 99.99%+ availability.

• A track record of setting technical direction across teams and solving ambiguous, cross-service problems through structured, data-driven thinking.

• Solid communication skills, including explaining complex technical trade-offs clearly to engineers and leaders.

#CAP #Agent365 #A365

Software Engineering IC6 - The typical base pay range for this role across the U.S. is USD $165,600 - $296,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $220,800 - $331,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.