Principal Software Engineer Manager - Windows Trusted Servicing Experiences

Overview

Come build community, explore your passions, and do your best work. The Windows Servicing Delivery (WSD) organization is responsible for delivering protected, productive, and predictable servicing experiences for Windows customers around the world. As security threats continue to evolve and engineering systems become increasingly complex, WSD is investing in modern engineering platforms that improve the speed, quality, transparency, and reliability of security servicing across the Windows ecosystem.

The Experiences Platform (EXP) team is focused on transforming critical engineering workflows from isolated tools and point solutions into trusted, reusable platform capabilities that improve developer productivity, strengthen security outcomes, and enable consistent engineering practices at scale. Our mission is to help engineering teams make better decisions faster through trusted workflows, actionable insights, durable platform services, and responsible use of AI-powered experiences.

As a Principal Software Engineer Manager, you will lead a high-performing team responsible for building and operating platform capabilities that support security servicing workflows across the engineering lifecycle. You will partner closely with engineering, validation, security, product management, and architecture teams to deliver solutions that improve workflow orchestration, evidence-based decision making, release readiness, engineering productivity, and operational excellence.

This role offers the opportunity to work at the intersection of AI, engineering systems, security servicing, workflow automation, developer productivity, and platform engineering. You will help shape the future of trusted engineering experiences while growing your leadership capabilities, mentoring engineers, and driving technical outcomes that directly influence how Windows security servicing is delivered.

This role is flexible and will allow you to partner with your manager to define the way that you work best while supporting collaboration across globally distributed teams.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Engineering Leadership & People Management

• Lead, coach, and develop a healthy, high-performing engineering team by creating clarity, establishing priorities, fostering an inclusive culture, and helping engineers grow their technical and leadership capabilities.

Platform Strategy & Delivery

• Drive the technical direction, design, implementation, and adoption of Experiences Platform capabilities that improve engineering productivity, workflow efficiency, and operational effectiveness across security servicing scenarios.

Trusted Engineering Systems

• Deliver platform experiences that support engineering workflows spanning security intake, engineering assessment, remediation, validation, release readiness, and post-release learning while promoting consistency, reliability, and scalability.

Security Agent Platform Architecture

• Partner with engineering teams and architects to build and evolve shared platform capabilities, workflow orchestration services, context-sharing mechanisms, observability models, and integration patterns that enable trusted agent-assisted engineering experiences.

Responsible AI & Governance

• Implement governance capabilities, evaluation frameworks, quality standards, auditability requirements, and human-in-the-loop controls that support responsible adoption of AI-powered engineering workflows.

Cross-Organizational Partnership

• Collaborate with TSX, Windows Engineering, Microsoft Security Response Center (MSRC), Validation, Engineering Systems, Product Management, IDC teams, and other stakeholders to align technical dependencies, platform contracts, operational readiness plans, and engineering priorities.

Operational Excellence

• Establish engineering excellence practices through architecture reviews, reliability improvements, telemetry-driven decision making, incident learning, security reviews, live-site readiness, and continuous improvement initiatives that strengthen platform health and customer outcomes.

Qualifications

Required/Minimum Qualifications:

• Bachelors Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python.
• OR equivalent experience.

Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Bachelors Degree in Computer Science, Software Engineering, or a related technical field AND 10+ years of experience in software development, platform engineering, engineering systems, distributed services, developer productivity tooling, or related technical disciplines.
• Experience designing, building, and operating large-scale software systems including service architectures, APIs, workflow platforms, data models, operational telemetry, testing strategies, and production readiness practices.
• Experience leading complex engineering initiatives involving technical strategy, architectural decision making, dependency management, cross-team collaboration, and delivery across multiple stakeholder groups.
• Masters Degree in Computer Science, Software Engineering, or a related technical discipline.
• 4+ years of people-management experience leading software engineers delivering production services, platforms, developer tools, or engineering infrastructure.
• Experience building engineering systems, developer productivity platforms, workflow automation solutions, or AI-assisted engineering experiences.
• Experience working in security engineering, vulnerability response, release engineering, validation systems, servicing, compliance-sensitive environments, or other operationally critical engineering domains.
• Experience developing trusted platform capabilities involving governance frameworks, observability systems, evaluation platforms, knowledge retrieval systems, workflow orchestration, or operational decision-support solutions.

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Software Engineering M5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.